Customer Delivery Driver

Carvana•Las Vegas, NV
•$19 - $21

About The Position

Carvana is hiring Customer Advocates to deliver vehicles directly to customers and help create a positive car-buying experience. Drivers operate custom car haulers; a commercial driver's license is not required, and training is provided. The role also involves loading and unloading vehicles, inspecting the hauler and vehicle for safe operation, completing customer paperwork, and recording detailed notes in the customer tracking system. The schedule is 11 a.m. to 9 p.m. Team members must be available to work any day of the week, with rotating days off that include weekdays and weekend days. The work involves frequent driving and physically demanding tasks in indoor and outdoor settings, sometimes in extreme weather. Candidates must obtain a DOT Medical Card, pass a drug test, be at least 21, hold a valid driver's license, and meet applicable licensing and state-specific requirements. The position is not eligible for visa sponsorship. The stated pay range is $19–$21 per hour, with performance-based increases described at three and six months and further merit opportunities through the first year. Carvana also describes location-specific incentive programs that may be available.

Requirements

  • At least 2 years of customer-facing experience.
  • At least 21 years of age.
  • Valid driver's license.
  • Pass a drug test and obtain a DOT Medical Card.
  • Read, write, speak, and understand English.
  • Ability to perform physically demanding tasks, including detailing vehicles and loading and unloading vehicles.
  • Ability to walk, stand, and sustain physical activity for 8 or more hours.
  • Ability to reach, twist, kneel, crouch, climb, balance, and squat.
  • Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
  • Excellent visual acuity and manual dexterity for frequent driving.
  • Maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • Obtain a local notary commission within the first 90 days of employment, or be able to obtain one.
  • Meet applicable state-specific requirements related to DMV, title, and registration systems.
  • Be available to work 11 a.m. to 9 p.m. and any day of the week, with rotating weekday and weekend days off.

Responsibilities

  • Deliver vehicles directly to customers using custom car haulers.
  • Load and unload vehicles onto the hauler.
  • Regularly inspect the car hauler to ensure the vehicle remains safe to drive.
  • Complete customer paperwork and enter thorough notes in the customer tracking system.
  • Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • Obtain a notary commission in the local jurisdiction within the first 90 days of employment, or be able to obtain one.
  • Satisfy state-specific requirements for access to DMV, title, and registration systems.
  • Obtain additional state-specific licenses when applicable, including chauffeur or specialty licenses, a California Vehicle Verifier license, or a salesperson license.

Benefits

  • Competitive, performance-based compensation and potential location-specific performance incentives.
  • 401(k) with Carvana match.
  • Opportunity for overtime during busy seasons.
  • Performance-based pay advancement opportunities, including merit opportunities described as occurring four times annually for eligible team members.
  • Company-paid healthcare premiums, plus dental and vision benefits.
  • Wellness program supporting mental, physical, and financial health.
  • Pet care savings program.
  • Paid time off: 13 days in the first year, increasing to 20 days thereafter.
  • Tuition reimbursement for eligible bachelor's degree study.
  • Student loan repayment program for employees who already have a bachelor's degree.
  • Annual Carvana share grants.
  • Employee Stock Purchase Plan discount.
  • Internal growth and professional development opportunities.
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