Customer Delivery Driver

Carvana•Montebello, CA

4d•$22 - $24

About The Position

Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. The role delivers vehicles to customers using custom car haulers and supports a positive car-buying experience. A commercial driver's license is not required to drive the hauler, and training is provided. The position involves frequently loading and unloading vehicles, inspecting the car-hauler for safe operation, completing customer paperwork, and recording thorough notes in the customer tracking system. Drivers must maintain safe driving practices and a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must obtain a local notary within 90 days of employment and meet state-specific requirements for access to DMV, title, and registration systems. Some state-specific licenses are also required within stated timeframes. The work may involve physically demanding tasks indoors and outdoors, including vehicle detailing and loading or unloading vehicles in inclement or extreme weather. Team members may be required to walk or stand and remain physically active for more than eight hours. All applicants must pass a drug test, obtain a DOT Medical Card, be at least 21 years old, and hold a valid driver's license. This role is not eligible for visa sponsorship.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to perform physically demanding tasks, including detailing vehicles and loading and unloading vehicles in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather.
Must be able to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment, subject to state-specific requirements.
Must be able to satisfy state-specific requirements for access to DMV, title, and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a Chauffeur's license or another state specialty license within the first two weeks of employment.
Employees in California must obtain a Vehicle Verifier license within the first 90 days of employment.
Must maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car-hauler to ensure it remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform vehicle detailing and other physically demanding tasks as required.

Benefits

Competitive, performance-based compensation with merit-based pay increase opportunities.
401(k) with Carvana match.
Opportunity for overtime during busy seasons.
Fast-track advancement opportunities.
100% company-paid healthcare premiums.
Dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for eligible bachelor's degree studies.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana Shares grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.