Customer Delivery Driver

Carvana • Portland, OR

4d • $22 - $24

About The Position

Customer Delivery Drivers, referred to as Customer Advocates, deliver vehicles directly to customers and help create a positive car-buying experience. The role includes driving custom car haulers, loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and documenting interactions in a customer tracking system. Commercial licensing is not required to drive the hauler, and training is provided. Candidates must obtain a notary in their local jurisdiction within the first 90 days, meet applicable state requirements for access to DMV/title and registration systems, and obtain additional state-specific licenses where required. All applicants must pass a drug test and obtain a DOT Medical Card. The position requires a valid driver's license and a minimum age of 21.

The scheduled shifts are 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work any day of the week, with days off rotating between weekdays and weekends. Work involves physically demanding tasks in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather. Employees may need to walk or stand and sustain activity for more than eight hours.

The advertised pay range is $22–$24 per hour, with starting pay of $22 per hour. The description outlines performance-based increases and other possible location-specific incentives. Benefits include a 401(k) with company match, paid healthcare premiums, dental and vision benefits, a wellness program, pet-care savings, paid time off, tuition reimbursement for eligible bachelor's degree study, student loan repayment for employees with a bachelor's degree, company shares, an employee stock purchase plan discount, and professional development opportunities. Overtime may be available during busy seasons.

Requirements

• At least 2 years of customer-facing experience.
• Must be at least 21 years old.
• Must possess a valid driver's license.
• Must pass a drug test and obtain a DOT Medical Card.
• Must be able to read, write, speak, and understand English.
• Must be able to perform physically demanding work, including vehicle detailing and loading and unloading vehicles, in indoor and outdoor conditions.
• Must be able to walk and stand and sustain physical activity for extended periods, including 8 or more hours.
• Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
• Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
• Frequent driving requires excellent visual acuity and manual dexterity.
• Must have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment and satisfy applicable state requirements.
• Must be able to satisfy state-specific requirements related to access to DMV/title and registration systems.
• Illinois, Michigan, Louisiana, and Missouri employees must obtain a chauffeur's license or other applicable state specialty license within the first two weeks of employment.
• California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
• Must be available to work 7 days a week, with rotating days off between weekdays and weekend days.

Responsibilities

• Deliver vehicles directly to customers using custom car haulers.
• Load and unload vehicles onto the hauler.
• Regularly inspect the car hauler to help ensure it remains safe to drive.
• Complete customer paperwork and enter thorough notes in the customer tracking system.
• Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
• Perform physical tasks such as vehicle detailing and loading or unloading vehicles.
• Obtain a notary in the local jurisdiction within the first 90 days of employment, if not already held.
• Meet applicable state requirements for access to DMV/title and registration systems.
• Obtain applicable state-specific licenses within the required timeframes.

Benefits

• 401(k) with Carvana match
• Overtime opportunity during busy seasons
• 100% company-paid healthcare premiums
• Dental benefits
• Vision benefits
• Wellness program
• Pet-care savings program
• Paid time off (13 days in the first year, increasing to 20 days thereafter)
• Tuition reimbursement for bachelor's degree study
• Student loan repayment program for employees who already have a bachelor's degree
• Annual Carvana shares
• Employee Stock Purchase Plan discount
• Internal growth and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed