Customer Delivery Driver

Carvana•Austin, TX

3d•$18 - $20

About The Position

Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. Customer Advocates deliver vehicles directly to customers using custom car haulers, help make the car-buying process more enjoyable, and may participate in the local community. A commercial driver's license is not required to drive the hauler, and training is provided. The role involves frequently loading and unloading vehicles, inspecting the car hauler to ensure it remains safe to drive, completing customer paperwork, and recording thorough notes in the customer tracking system. Employees must drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. The scheduled hours are 11 a.m. to 9 p.m. Team members must be available to work seven days a week, with days off rotating between weekdays and weekends. The position involves physically demanding work in indoor and outdoor conditions, including occasional exposure to inclement or extreme weather. Candidates must obtain a notary commission in their local jurisdiction within the first 90 days, subject to state requirements, and meet applicable requirements for access to DMV, title, and registration systems. Additional state-specific licenses may be required.

Requirements

At least two years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to perform physically demanding tasks in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather.
Must be able to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Must be able to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must have or be able to obtain a notary commission in the local jurisdiction within the first 90 days of employment; Carvana sponsors the process, which may involve state-specific requirements.
Must satisfy state-specific requirements related to access to DMV, title, and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a Chauffeur's license or other applicable state specialty license within the first two weeks of employment.
Employees in California must obtain a Vehicle Verifier license within the first 90 days of employment.
Must be available to work from 11 a.m. to 9 p.m. and seven days a week, with rotating days off between weekdays and weekends.

Responsibilities

Deliver vehicles directly to customers using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car hauler to ensure it remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physically demanding tasks, including detailing vehicles and loading and unloading vehicles.