Customer Delivery Driver

Carvana•Reno, NV

5d•$19 - $21

About The Position

Carvana is hiring Customer Advocates with at least two years of customer-facing experience to deliver vehicles to customers and support a positive car-buying experience. Drivers use custom car haulers; a commercial driver's license is not required, and training is provided. The role involves frequent loading and unloading of vehicles, inspecting the hauler, completing customer paperwork, and recording thorough notes in the customer tracking system. Drivers must drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must have or obtain a notary in their local jurisdiction within the first 90 days of employment, with the process sponsored by Carvana, and meet state-specific requirements for access to DMV, title, and registration systems. Additional state licensing requirements apply in certain locations. The position requires physical work indoors and outdoors, sometimes in inclement or extreme weather, and may include vehicle detailing. The scheduled shift is one of three windows: 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work all seven days of the week, with days off rotating between weekdays and weekends. All applicants must pass a drug test and obtain a DOT Medical Card. Applicants must be at least 21 years old and have a valid driver's license. The role is not eligible for visa sponsorship.

Requirements

At least two years of customer-facing experience.
Have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment; Carvana sponsors the process, which may involve state-specific requirements.
Satisfy state-specific requirements related to access to DMV, title, and registration systems.
In Illinois, Michigan, Louisiana, and Missouri, obtain a chauffeur's license or other state specialty license within the first two weeks of employment; Carvana sponsors the process.
In California, obtain a Vehicle Verifier license within the first 90 days of employment; Carvana sponsors the process.
In Nevada, Tennessee, and Virginia, apply for a Salesperson license within the first two weeks of employment; obtaining this license is a condition of employment and failure to secure it may affect continued employment.
Be able to perform physical tasks in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather.
Be able to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Be able to read, write, speak, and understand English.
Be able to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Have the visual acuity and manual dexterity required for frequent driving.
Pass a drug test and obtain a DOT Medical Card.
Be at least 21 years old and possess a valid driver's license.
Be available to work one of the stated 10-hour shift windows and any day of the week, with rotating weekdays and weekend days off.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car hauler to help ensure it is safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physically demanding tasks, including vehicle detailing.

Benefits

Competitive, performance-based compensation with a stated pay range of $19–$21 per hour.
Carvana-matched 401(k).
Opportunity for overtime during busy seasons.
Performance-based pay progression and merit opportunities through the Careers Not Jobs program.
Company-paid healthcare premiums, plus dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for bachelor's degree studies.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana share grants.
Employee Stock Purchase Plan discount.
Internal advancement and professional development opportunities.