Customer Delivery Driver

Carvana•Columbia, SC

11d

About The Position

Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. The role delivers vehicles to customers using custom car haulers; a commercial driver's license is not required, and training is provided. Team members load and unload vehicles, inspect the hauler, complete customer paperwork, and record thorough notes in the customer tracking system. Drivers are expected to drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. The stated shift hours are 7 a.m. to 5 p.m. Team members must be available to work seven days a week, with rotating days off that fall on weekdays and weekends. The job involves physical work in indoor and outdoor conditions, including occasional exposure to inclement or extreme weather. Candidates must obtain a local notary within their first 90 days of employment, with the process sponsored by Carvana, and meet applicable state requirements for access to DMV/title and registration systems. Additional state-specific licenses apply in certain locations.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age and have a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to obtain a notary in the local jurisdiction within the first 90 days of employment and satisfy state-specific requirements.
Must meet state-specific requirements related to access to DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or other state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Ability to perform physically demanding tasks, including detailing and loading or unloading vehicles, indoors and outdoors, with occasional exposure to inclement or extreme weather.
Ability to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
Ability to reach, twist, kneel, crouch, climb, balance, and squat.
Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must be able to maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car-hauler to help ensure the vehicle remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physically demanding tasks such as detailing vehicles and loading or unloading vehicles.

Benefits

Competitive, performance-based compensation with opportunities for pay increases through the Careers Not Jobs program.
401(k) with Carvana match.
Opportunity for overtime during busy seasons.
100% company-paid healthcare premiums.
Dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for team members pursuing a bachelor's degree.
Student loan repayment program for team members who already have a bachelor's degree.
Annual Carvana Shares grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.