Customer Delivery Driver

Carvana•Seattle, WA

11d•$24 - $26

About The Position

Carvana is hiring Customer Advocates to deliver vehicles to customers and help create a positive car-buying experience. The role involves driving custom car haulers (a commercial license is not required; training is provided), loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and recording detailed notes in the customer tracking system. Team members must drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must have, or be able to obtain, a notary commission in their local jurisdiction within the first 90 days of employment; Carvana sponsors the process, which may involve state-specific requirements. Candidates must also meet state requirements for accessing DMV/title and registration systems. Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other state specialty license within their first two weeks. California employees must obtain a Vehicle Verifier license within their first 90 days. Carvana sponsors these licensing processes. The position is physically demanding and includes work indoors and outdoors, with occasional exposure to extreme or inclement weather. Employees may need to walk or stand and sustain physical activity for more than eight hours, and must be able to perform varied movements and lift, carry, push, or pull items weighing up to 50 pounds. The schedule is 11 a.m. to 9 p.m.; team members must be available seven days a week, with rotating days off that include weekdays and weekend days. Applicants must pass a drug test, obtain a DOT Medical Card, be at least 21 years old, and hold a valid driver's license. Visa sponsorship is not available. The starting rate is $24 per hour, with a stated pay range of $24–$26 per hour. Through the performance-based Careers Not Jobs program, eligible employees may receive $0.50 pay increases every 90 days, with four merit opportunities annually. Additional location-specific performance incentives may be available. The role offers advancement and professional development opportunities.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to perform physically demanding tasks, including detailing and loading or unloading vehicles in indoor and outdoor conditions, with occasional exposure to inclement or extreme weather.
Must be able to walk or stand and sustain physical activity for extended periods of 8 or more hours.
Must be able to reach, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment, subject to state-specific requirements.
Must be able to satisfy state-specific requirements for access to DMV/title and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Must be available to work seven days a week; days off rotate between weekdays and weekend days.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Load and unload vehicles onto the hauler.
Inspect the car-hauler regularly to help ensure it remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physical vehicle-related tasks, including detailing and loading or unloading vehicles.

Benefits

401(k) with Carvana match.
Opportunity for overtime during busy seasons.
Performance-based pay progression and potential location-specific incentives.
100% company-paid healthcare premiums.
Dental and vision benefits.
Wellness program supporting mental, physical, and financial health.
Pet care savings program.
Paid time off: 13 days during the first year, increasing to 20 days thereafter.
Tuition reimbursement for bachelor's degree studies.
Student loan repayment program for employees who already have a bachelor's degree.
Annual Carvana share grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.