Customer Delivery Driver

Carvana•Theodore, AL
•$17 - $19

About The Position

Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. The role delivers vehicles to customers using custom car haulers, helps reintroduce happiness into the car-buying process, and may involve local community engagement. A commercial driver's license is not required to drive the hauler, and training is provided. The position includes loading and unloading vehicles, inspecting the car-hauler to help ensure it remains safe to drive, completing customer paperwork, and entering thorough notes in the customer tracking system. Team members must maintain safe driving practices and a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must obtain or be able to obtain a local notary within the first 90 days, satisfy applicable state-specific requirements for access to DMV/title and registration systems, and obtain additional state licenses where required. All applicants must pass a drug test and obtain a DOT Medical Card. The role is not eligible for visa sponsorship. Hours are one of three shifts: 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with days off rotating between weekdays and weekend days. The work involves physically demanding tasks in indoor and outdoor conditions, including possible exposure to extreme weather. Pay is listed at $17–$19 per hour, with performance-based progression and possible additional location-specific incentives.

Requirements

  • At least 2 years of customer-facing experience.
  • Must be at least 21 years of age.
  • Must possess a valid driver's license.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must be able to read, write, speak, and understand English.
  • Must maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • Must have or be able to obtain a notary in the local jurisdiction within the first 90 days of employment; state-specific requirements may apply.
  • Must be able to satisfy state-specific requirements related to access to DMV/title and registration systems.
  • Must be able to perform physically demanding tasks, including vehicle detailing and loading/unloading vehicles in indoor and outdoor conditions, with possible exposure to inclement or extreme weather.
  • Must be able to walk or stand and sustain physical activity for extended periods of 8 or more hours.
  • Must be able to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
  • Frequent driving requires excellent visual acuity and manual dexterity.
  • Must be available to work 7 days a week; days off rotate between weekdays and weekend days.

Responsibilities

  • Deliver vehicles directly to customers using custom car haulers.
  • Load and unload vehicles onto the hauler.
  • Inspect the car-hauler regularly to help ensure it remains safe to drive.
  • Complete customer paperwork and enter thorough notes in the customer tracking system.
  • Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
  • Perform physically demanding tasks, including vehicle detailing and loading and unloading vehicles.

Benefits

  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • 100% company-paid healthcare premiums
  • Dental benefits
  • Vision benefits
  • Wellness program supporting mental, physical, and financial health
  • Pet care savings program
  • Paid time off: 13 days in the first year, increasing to 20 days thereafter
  • Tuition reimbursement for eligible bachelor's degree studies
  • Student loan repayment program for team members who already have a bachelor's degree
  • Annual Carvana Shares grants
  • Employee Stock Purchase Plan discount
  • Internal growth and professional development opportunities
  • Performance-based pay increases and potential location-specific incentive programs
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