Carvana is seeking enthusiastic, energetic, and self-motivated Customer Advocates with at least two years of customer-facing experience. The role delivers vehicles to customers using custom car haulers, helps reintroduce happiness into the car-buying process, and may involve local community engagement. A commercial driver's license is not required to drive the hauler, and training is provided. The position includes loading and unloading vehicles, inspecting the car-hauler to help ensure it remains safe to drive, completing customer paperwork, and entering thorough notes in the customer tracking system. Team members must maintain safe driving practices and a clean driving record in accordance with Carvana's CMV Driver Qualification policy. Candidates must obtain or be able to obtain a local notary within the first 90 days, satisfy applicable state-specific requirements for access to DMV/title and registration systems, and obtain additional state licenses where required. All applicants must pass a drug test and obtain a DOT Medical Card. The role is not eligible for visa sponsorship. Hours are one of three shifts: 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with days off rotating between weekdays and weekend days. The work involves physically demanding tasks in indoor and outdoor conditions, including possible exposure to extreme weather. Pay is listed at $17–$19 per hour, with performance-based progression and possible additional location-specific incentives.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed