Customer Delivery Driver

Carvana•Austin, TX

About The Position

Carvana is seeking enthusiastic, energetic, self-motivated team players with at least two years of customer-facing experience to deliver vehicles to customers and support a positive car-buying experience. Drivers use custom car haulers; a commercial driver's license is not required, and training is provided. The role includes frequent vehicle loading and unloading, vehicle and hauler inspections, customer paperwork, and documentation in the customer tracking system. Team members must drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. The scheduled hours are 11 a.m. to 9 p.m. Team members must be available to work seven days a week, with rotating days off that may fall on weekdays or weekends. The work involves physical activity, including extended periods of standing and walking, handling items weighing up to 50 pounds, and working indoors and outdoors, sometimes in inclement or extreme weather. Candidates must obtain a local notary within their first 90 days of employment; Carvana sponsors the process, which may involve state-specific requirements. Candidates must also meet applicable state requirements for access to DMV, title, and registration systems. Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other applicable state specialty license within their first two weeks. California employees must obtain a Vehicle Verifier license within their first 90 days; these processes are sponsored by Carvana. Applicants must pass a drug test, obtain a DOT Medical Card, be at least 21 years old, and hold a valid driver's license. This role is not eligible for visa sponsorship.

Requirements

At least 2 years of customer-facing experience.
Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a drug test and obtain a DOT Medical Card.
Must be able to read, write, speak, and understand English.
Must be able to perform physically demanding tasks, including detailing vehicles and loading and unloading vehicles, in indoor and outdoor conditions with occasional exposure to inclement or extreme weather.
Must be able to walk, stand, and sustain physical activity for extended periods of time, including 8 or more hours.
Must be able to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Must be able to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
Frequent driving requires excellent visual acuity and manual dexterity.
Must maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Must obtain a notary in the local jurisdiction within the first 90 days of employment; state-specific requirements may apply.
Must satisfy state-specific requirements related to access to DMV, title, and registration systems.
Employees in Illinois, Michigan, Louisiana, and Missouri must obtain a chauffeur's license or other applicable state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Must be available to work 7 days a week; days off rotate between weekdays and weekend days.

Responsibilities

Deliver vehicles to customers' homes using custom car haulers.
Frequently load and unload vehicles onto the hauler.
Regularly inspect the car hauler to ensure the vehicle remains safe to drive.
Complete customer paperwork and enter thorough notes in the customer tracking system.
Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Perform physical tasks such as detailing vehicles and loading and unloading vehicles in indoor and outdoor conditions.

Benefits

Competitive, performance-based compensation with performance-based pay increases and potential location-specific incentive programs.
401(k) with Carvana match.
Opportunity for overtime during busy seasons.
Fast-track advancement opportunities and performance-based pay progression.
100% company-paid healthcare premiums, plus dental and vision benefits.
Wellness program supporting physical, mental, and financial health.
Pet care savings program.
Paid time off: 13 days in the first year, increasing to 20 days thereafter.
Tuition reimbursement for eligible bachelor's degree pursuits.
Student loan repayment program for team members who already have a bachelor's degree.
Annual Carvana share grants.
Employee Stock Purchase Plan discount.
Internal growth and professional development opportunities.