Customer Assistant

Sainsbury's•Lunenburg, MA

2h•Onsite

About The Position

As a Customer Assistant, you help customers feel valued by providing friendly, thoughtful service. You support customers across the store, which may include filling shelves, picking orders, serving customers and selling products. You use digital tools to carry out your work and improve the customer experience, organise and move stock, keep shelves clean and well-presented, and build product knowledge so you can make helpful recommendations. The role is based in a store environment that can be fast-paced, physical and high-energy. The posting says both permanent and fixed-term vacancies are available; applicants should check the specific contract type before applying.

Requirements

Be above the school-leaver age in the country of employment.
Be aged 18 or over if the Availability Window includes shifts before 6:00am or after 11:00pm.
Have the right to work in the UK.
Be friendly and welcoming, with enthusiasm for helping customers.
Be willing and able to work in a fast-paced, physical, high-energy environment.
Be a committed team player who supports colleagues.
Be flexible and willing to work across the store and take on new challenges.
Be open to learning, development and trying new things.
Be confident learning to use digital tools and technology.
Take pride and ownership in work, with attention to detail and a commitment to maintaining a clean, tidy workspace.

Responsibilities

Provide friendly, thoughtful and helpful service that makes customers feel valued.
Help wherever customers need support across the store, including filling shelves, picking orders, serving customers and selling products.
Use digital tools to perform the role and enhance the customer experience.
Organise and move stock, including keeping shelves tidy, clean and well-presented and moving loads to the correct store location.
Build knowledge of products, services and promotions to make helpful recommendations.
Work collaboratively with colleagues and support the team.
Take ownership of work, maintain a clean and tidy workspace, and look for ways to improve the customer experience.

Benefits

Colleague discount card: 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks of employment, increasing to 15% off at Sainsbury’s on Fridays and Saturdays.
Holiday entitlement based on hours worked.
Enhanced family leave, including maternity, paternity and adoption leave.
Pension contribution matching between 4% and 7.5%, and life cover up to six times salary.
Sainsbury’s share schemes with discounted share purchases.
Retail savings and discounts on eating out, holidays and other retailers.
Cycle-to-work and bike-rental schemes, reduced-price gym access, and health and dental cash plans.
24/7 access to an Employee Assistance Programme and an online wellbeing platform.
Financial support including interest-free season-ticket loans, pay advance, affordable loans and savings deducted directly from pay, and financial wellbeing resources.
Development opportunities including mentorship, training and career progression pathways.
Potential entitlement to enhanced discretionary family leave and support for carers.