Customer Assistant
About The Position
As a Lidl Customer Assistant, you will carry out a varied range of store duties, including restocking shelves, operating tills, working deliveries, baking fresh goods, and merchandising and maintaining Non-Food products in the middle aisles. You will help customers with questions and requests, provide excellent customer service, and help keep the store clean, tidy, and organised while working with retail colleagues. Shifts are flexible and may start as early as 5am or finish late. Lidl offers training and opportunities to progress, including potential development into a Freshness, Non-Food, or Bakery Specialist. Employment is conditional on satisfactory references and, if requested by the company, a satisfactory Disclosure and Barring Service check.
Requirements
- Experience working in a fast-paced environment.
- Excellent customer service skills.
- Flexibility to start a shift early or finish late.
- A positive approach to changing priorities.
- Drive and passion to work hard and make the store a success.
- A friendly manner and positive attitude to inspire the team and help customers.
Responsibilities
- Help customers with questions, queries, and requests as a Lidl expert.
- Work deliveries efficiently as they arrive in store.
- Provide excellent customer service.
- Keep the bakery topped up by baking fresh goods.
- Merchandise and maintain the middle aisles of Non-Food products.
- Help keep the store clean, tidy, and organised.
Benefits
- 30–35 days’ holiday (pro rata).
- 10% in-store discount.
- Pension scheme.
- Enhanced family leave.
- Long service award.
- Additional £2.00 per hour for bank holidays.
- Additional £3.50 per hour for nights.
- Training and opportunities for career progression.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
