Customer Assistant

Lidl GB•Town of Southampton, NY
•£13 - £14•Onsite

About The Position

As a Lidl Customer Assistant, you will work varied shifts helping keep the store running smoothly. You will restock shelves, operate tills, keep the store clean, tidy and organised, and work with retail colleagues to provide customers with good service. The role includes AM and PM shifts between 5 am and 11 pm across five days, including weekends, on a 30–40 hour contract. Pay is £13.45–£14.45 per hour, with additional rates for bank holidays and nights. Lidl offers training and opportunities to progress, including the possibility of becoming a Freshness, Non-Food or Bakery Specialist.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start shifts early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and help make the store a success.
  • A friendly manner and positive attitude to support the team and customers.
  • Satisfactory references; a satisfactory Disclosure and Barring Service check if requested by the company.

Responsibilities

  • Help customers with questions, queries and requests as a Lidl expert.
  • Work deliveries efficiently as they arrive in store.
  • Provide excellent customer service.
  • Keep the bakery topped up by baking fresh goods.
  • Merchandise and maintain the middle aisles of Non-Food products.
  • Restock shelves and operate tills.
  • Keep the store clean, tidy and organised, working closely with retail colleagues.

Benefits

  • 30–35 days’ holiday pro rata.
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • Training and opportunities to progress.
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