Customer Assistant

Lidl GB•Durham, NY
•£13 - £14•Onsite

About The Position

As a Lidl Customer Assistant, you will work across a range of store tasks, including restocking shelves, operating tills, helping customers, and keeping the store clean, tidy, and organised. You will work closely with retail colleagues to provide customers with good service. The role also involves processing deliveries, replenishing and baking fresh bakery goods, and merchandising and maintaining the middle aisles of Non-Food products. Shifts can vary, and you must be flexible about starting early or finishing late. Lidl offers training and opportunities to progress, including the possibility of becoming a Freshness, Non-Food, or Bakery Specialist. Employment is conditional on satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and contribute to the store’s success.
  • A friendly manner and positive attitude to support the team and customers.

Responsibilities

  • Help customers with questions, queries, and requests, and provide excellent customer service.
  • Work deliveries efficiently as they arrive in store.
  • Keep the store clean, tidy, and organised.
  • Replenish the bakery and bake fresh goods.
  • Merchandise and maintain the middle aisles of Non-Food products.
  • Work collaboratively with retail colleagues.

Benefits

  • 30–35 days’ holiday, pro rata.
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.
  • Additional £2.00 per hour for bank holidays.
  • Additional £3.50 per hour for nights.
  • Training and opportunities for career progression.
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