Customer Assistant

Lidl GB•Edinburgh, IN
•£13 - £14•Onsite

About The Position

As a Lidl Customer Assistant, you will carry out varied store tasks, including restocking shelves, operating tills, keeping the store clean, tidy and organised, and working with retail colleagues to provide customers with good service. The role involves helping customers, processing deliveries, baking fresh goods for the bakery, and merchandising and maintaining the middle aisles of Non-Food products. Lidl offers training and opportunities to progress, including the possibility of becoming a Freshness, Non-Food or Bakery Specialist.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and make the store a success.
  • A friendly manner and positive attitude to inspire the team and help customers.

Responsibilities

  • Help customers with questions, queries and requests by becoming knowledgeable about Lidl products and services.
  • Efficiently work deliveries as they arrive in store.
  • Provide excellent customer service.
  • Bake fresh goods and keep the bakery topped up.
  • Merchandise and maintain the middle aisles of Non-Food products.
  • Restock shelves, operate tills, and help keep the store clean, tidy and organised.

Benefits

  • 30–35 days’ holiday, pro rata.
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • Training and opportunities to progress.
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