Christmas Customer Assistant - Ludlow

Marks & Spencer•Ludlow, IL
•Onsite

About The Position

Join M&S as a Customer Assistant in the Food section, serving customers and supporting a fast-paced retail environment. This frontline role requires colleagues to deliver excellent service, confidently recommend and sell M&S Food products, and help meet strong customer demand. Colleagues use digital tools, including the Sparks App and in-store devices, to improve the customer experience and help customers find the products they need. The role involves working across different areas of the store and adapting to changing retail demands. Work patterns vary and will be discussed at interview. Due to operational requirements, successful candidates may be asked to work up to full-time hours in the weeks commencing 13 and 20 December. Colleagues must be at least 18 years old.

Requirements

  • Must be at least 18 years old.
  • Be resilient and committed, and able to work effectively in a high-pressure, fast-paced environment.
  • Have confidence using digital tools.
  • Be a team player who supports colleagues and contributes to a positive working environment.
  • Be flexible and willing to work across various store areas and changing work patterns.

Responsibilities

  • Deliver a high standard of customer service and help customers feel valued.
  • Recommend and sell M&S Food products to customers.
  • Serve customers, replenish shelves, and support sales growth.
  • Use digital tools, including the Sparks App and in-store devices, to enhance the customer experience and help customers get the products they want.
  • Work collaboratively with colleagues to provide a seamless customer experience.
  • Adapt to working across various areas of the store in response to changing operational needs.
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