Christmas Customer Assistant - Food - Ludlow

Marks & Spencer•Ludlow, IL

5d•Onsite

About The Position

Join Marks & Spencer as a Customer Assistant in the Food section. This frontline retail role involves serving customers at pace, recommending and selling food products, filling shelves, and helping drive sales. You will use digital tools, including the Sparks App and in-store devices, to improve the customer experience and help customers get the products they need. You will work collaboratively in a high-energy team and adapt to changing demands across different areas of the store. The role involves late-night shifts, and applicants must be at least 18 years old. Successful candidates may be asked to work up to full-time hours during the weeks commencing 13 and 20 December. A £3.00 per-hour unsocial premium applies only to hours worked between 22:00 and 06:00.

Requirements

Must be at least 18 years old because the role involves late-night work.
Be resilient, committed, and able to thrive under pressure in a fast-paced environment.
Be digitally confident and able to use the Sparks App and in-store devices.
Be flexible and willing to work across different areas of the store.
Be a team player who supports colleagues.
Be prepared to work up to full-time hours in the weeks commencing 13 and 20 December if asked.

Responsibilities

Provide remarkable, five-star customer service and help customers feel valued.
Confidently recommend and sell M&S Food products.
Serve customers, fill shelves, and help drive sales.
Use digital tools, including the Sparks App and in-store devices, to enhance the customer experience and help customers find products.
Work as part of a team to support a positive, high-energy environment and seamless customer experience.
Adapt to working across various areas of the store as operational demands change.