Christmas Customer Assistant - Fashion, Home & Beauty - Gretna Outlet
About The Position
As a Customer Assistant in M&S’s Fashion, Home & Beauty section, you will provide style advice and customer service while helping drive sales and promote fashionable products. The role involves working in a high-demand retail environment, maintaining high standards while balancing speed and accuracy, and using digital tools such as the Sparks App and in-store devices to enhance the customer experience. You will act as a brand ambassador, adapt to changing store needs, and contribute to a positive, energetic team environment. This is a Christmas role. The stated work pattern is Saturday and Sunday, 12:00–18:30. Due to operational requirements, successful candidates may be asked to work up to full-time hours in the weeks commencing 13 and 20 December.
Requirements
- Be passionate about fashion and fashion-forward products.
- Be resilient and confident as a brand ambassador.
- Be digitally confident.
- Work efficiently and accurately while maintaining high standards under pressure.
- Be a team player.
- Be flexible and adaptable to changing store requirements.
Responsibilities
- Provide style advice and five-star customer service.
- Drive sales and help customers discover fashionable products.
- Represent the M&S brand and serve customers.
- Use digital tools, including the Sparks App and in-store devices, to enhance the customer experience.
- Maintain high standards while working efficiently and accurately, including during busy periods.
- Support a positive store environment and work purposefully with colleagues.
- Adapt to changing operational and customer needs.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
