CUSTOMER AMBASSADOR (FULL TIME AND PART TIME)
About The Position
The Customer Ambassador drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs. The role includes welcoming customers and team members, communicating customer concerns to supervisors, keeping marketing, wellness, and culinary programs current, leading weekly promotions, and sharing best practices with coworkers. The Customer Ambassador explains daily menu items, supports customers in their buying and decision-making process, and ensures displayed and served food is attractive and presented according to standards. Other duties may be assigned. Positions are available full time and part time at Auburn Athletics in Auburn, Alabama. Schedules vary by business demand and may include 5:00 a.m.–1:30 p.m. or 6:00 a.m.–2:30 p.m.; further details are provided during the interview. Previous customer service and guest-facing dining service experience is preferred, and training is available. The position pays $18.00–$20.00 per hour. Complimentary meals and uniforms are provided; laundering service is available at select locations.
Requirements
- Ability to lift and/or move up to 50 pounds.
Nice To Haves
- Previous customer service experience preferred.
- Previous guest-facing dining service experience preferred.
Responsibilities
- Greet every customer and interact in a way that ensures a high level of hospitality.
- Greet team members and ensure they have what they need to be successful each day.
- Relay relevant customer concerns to supervisors.
- Ensure marketing, wellness, and culinary programs are current and in place.
- Lead weekly promotions and programs for guests.
- Share best practices and recognize coworkers.
- Understand daily menu items and explain them accurately to customers.
- Use selling techniques and good communication to assist customers with buying and decision-making.
- Merchandise displayed food attractively and serve food neatly and attractively according to standards.
- Perform other duties as assigned.
Benefits
- Complimentary meals; free meals are available at select locations.
- Uniforms provided; laundering service is available at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable laws.
- Internal employee referral bonus available.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
