Customer Ambassador (Full Time And Part Time)
About The Position
The Customer Ambassador helps create a hospitable guest experience by greeting customers, offering samples, engaging with guests at tables, and leading guest-facing marketing and wellness programs. The role also supports team members, communicates customer concerns to supervisors, promotes menu items and purchasing decisions, and ensures food displays and service meet presentation standards. Full-time and part-time schedules are available. Days may vary, with shifts currently listed as 5:00 a.m.–1:30 p.m. or 6:00 a.m.–2:30 p.m.; schedules may change based on business demands.
Requirements
- Ability to lift and/or move up to 50 pounds.
Nice To Haves
- Previous customer service experience preferred.
- Previous guest-facing dining service experience preferred.
Responsibilities
- Greet every customer and interact in a way that supports a high level of hospitality.
- Greet team members and ensure they have what they need to be successful each day.
- Relay relevant customer concerns to supervisors.
- Ensure marketing, wellness, and culinary programs are current and in place.
- Lead weekly promotions and guest programs.
- Share best practices and recognize co-workers.
- Understand daily menu items and explain them accurately to customers.
- Use selling techniques and good communication to assist customers with buying and decision-making.
- Ensure display foods are attractively merchandised according to standards.
- Serve food neatly and attractively according to standards.
- Perform other duties as assigned.
Benefits
- Complimentary/free meals.
- Uniforms provided; laundering service is available at select locations.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Full-time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
- Internal Employee Referral Bonus Available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
