CUSTOMER AMBASSADOR (FULL TIME)

Compass Group•St. Louis, MO

2d•$18 - $20•Onsite

About The Position

The Customer Ambassador drives a hospitality-focused environment by greeting guests, offering samples, engaging with customers, and leading guest-facing marketing and wellness programs. The role also supports team members, communicates customer concerns to supervisors, promotes menu items and assists customers with purchasing decisions, and ensures food displays and service meet presentation standards.

Requirements

At least 3 years of excellent customer service experience.
Ability to lift and/or move up to 50 pounds.

Responsibilities

Greet every customer and interact in a manner that ensures a high level of hospitality.
Greet team members and ensure they have what they need to be successful each day.
Relay relevant customer concerns to supervisors.
Ensure marketing, wellness, and culinary programs are current and in place.
Lead weekly promotions and programs for guests.
Share best practices and recognize co-workers.
Understand daily menu items and explain them accurately to customers.
Use selling techniques, communicate with customers, and assist with buying and decision-making.
Merchandise display foods attractively according to standards and serve food neatly and attractively.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
Medical insurance
Dental insurance
Vision insurance
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws