CUSTOMER AMBASSADOR (FULL TIME)

Compass Group•Charlotte, NC
•$16 - $18•Onsite

About The Position

The Customer Ambassador drives a hospitable environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs. The position is based at 1525 West WT Harris Boulevard, Charlotte, NC 28262. It is a full-time role with a Monday–Friday schedule; hours may vary. Pay is $16.00–$18.00 per hour. At least one year of experience is required.

Requirements

  • At least one year of experience.
  • Ability to lift and/or move up to 50 pounds.

Responsibilities

  • Greet every customer and interact in a way that ensures a high level of hospitality.
  • Greet team members and ensure they have what they need to be successful each day.
  • Relay relevant customer concerns to supervisors.
  • Ensure marketing, wellness, and culinary programs are current and in place.
  • Lead weekly promotions and programs for guests.
  • Share best practices and recognize co-workers.
  • Understand daily menu items and explain them accurately to customers.
  • Advocate selling techniques by communicating with customers and assisting with the buying and decision-making process.
  • Merchandise display foods attractively and serve food neatly and attractively according to standards.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off in accordance with applicable laws
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