Customer Account Manager - Topeka, Kansas

Advance Stores Company • Topeka, KS

3d

About The Position

At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM is committed to inspiring the team, helping customers succeed, and growing the business and profitability with integrity. The position is eligible for sales commission based on individual or store performance.

Requirements

• Proven sales track record with 3–5 years of related selling experience.
• High school diploma or general education degree (GED).
• Valid driver’s license and fleet safety certification.
• Working knowledge of Advance products and services and ability to market them to meet customer needs.
• Working knowledge of the APAL system, including Inventory Management and processing Commercial account paperwork.
• Working knowledge of automotive systems and the traditional automotive aftermarket.
• Ability to speak and write English and communicate effectively and build strong relationships with customers, peers, and upper management.
• Strong presentation and verbal and written communication skills, including the ability to write reports, business correspondence, and procedural manuals.
• Ability to use Microsoft Word and Excel effectively.
• Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statements (P&L).
• Ability to think strategically, analyze issues and options, and effectively manage and facilitate change.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Ability to travel overnight occasionally.
• Ability to meet the physical demands described, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds.

Nice To Haves

• Associate’s degree or equivalent from a two-year college or technical school.
• Spanish language skills.
• Microsoft PowerPoint proficiency.
• ASE certification.

Responsibilities

• Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts.
• Implement new Commercial Sales programs and support current programs.
• Visit assigned accounts, make sales calls, and develop approaches that position products, services, or ideas effectively while identifying and meeting commercial customers’ needs.
• Maintain a database of account sales call activity.
• Communicate proactively with the Store Team to ensure customer expectations concerning product availability, accuracy, and delivery timelines are realistic and met.
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services that strengthen the company’s market position.
• Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities.
• Assist with other functions as assigned by Region and Area leaders or as needed, including cleaning, organizing, stocking, operating POS equipment, and truck loading or unloading.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED