About The Position

This field-based role executes brand strategy and tactics, delivers sales performance, and manages an assigned territory and targeted accounts. The representative builds strong customer relationships and addresses customer needs to maximize short- and long-term sales performance, keeping patients at the center of efforts while complying with AbbVie’s code of conduct, policies, and applicable laws and regulations. Candidates should live within a reasonable distance of the primary city. The hiring level will be commensurate with experience. The role requires satisfying applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry to facilities and organizations in the assigned territory, and remaining in good standing or eligible to obtain those credentials. Credentialing may include background checks, drug screens, proof of immunization or vaccination, and fingerprinting. A valid driver’s license, passing a pre-employment drug screening test, and meeting safe-driving requirements are also required. The job may involve driving a personal or company vehicle or operating powered material-handling equipment.

Requirements

  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant and equivalent industry experience is required.
  • In lieu of a bachelor’s degree, at least five years of relevant and equivalent industry experience and a high school diploma or GED are required.
  • Demonstrated in-depth scientific, therapeutic, product, and competitive knowledge; recognized as an expert resource by relevant stakeholders.
  • Strong business acumen, proficiency with business tools, and strategic and critical-thinking capabilities.
  • Ability to identify customer styles and behaviors and adapt selling approaches and strategies accordingly.
  • Proven sales success and strong presentation skills; ability to work effectively in a matrix environment and provide innovative solutions to business challenges.
  • Ability to influence others and serve as a credible, respected role model and resource among peers; collaborative partnership with district colleagues and matrix teams.
  • Consistent positive leadership behaviors and peer coaching through changing and challenging conditions; documented success in leadership or support roles of increased responsibility at district, region, or organizational levels.
  • Satisfy applicable HCIR credentialing requirements and remain in good standing or eligible to obtain credentials.
  • Valid driver’s license, ability to pass a pre-employment drug screening test, and ability to meet safe-driving requirements.

Nice To Haves

  • Three or more years of experience within the pharmaceutical, health, or science industry.
  • Proven sales performance in the relevant therapeutic area.
  • Commercial pharmaceutical industry experience, such as physician- or account-based selling, training, managed health care, or marketing.
  • Bachelor’s degree in health, sciences, pharmacy, or a business-related field.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed established goals.
  • Create pre-call objectives and evaluate calls afterward to improve performance; address objections and concerns and seek appropriate calls to action on sales calls.
  • Continuously serve customer needs and expectations, build trusted relationships, and achieve mutually beneficial agreements.
  • Develop and execute a call plan that meets call metrics and optimizes coverage and frequency for key customers.
  • Build understanding of customer needs, territory and market dynamics, competitors, accounts, disease states, products, clinical information, and sales practices; share market intelligence with the in-field team, brand team, and sales manager.
  • Differentiate AbbVie’s value proposition with assigned health providers and identify, develop, and maintain disease-state experts and speakers or advocates.
  • Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations.

Benefits

  • Paid time off, including vacation, holidays, and sick time.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Eligible to participate in short-term incentive programs.
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