Credits & Collections Customer Account Executive (960)

American Builders and Contractors Supply Co•Beloit, WI

6d•Onsite

About The Position

ABC Supply is seeking a Customer Account Executive for its Customer Financial Services Department in Beloit, Wisconsin. The role is responsible for maximizing collections and minimizing bad-debt write-offs within an assigned collection zone while following company credit policy and regional business objectives. The executive establishes effective working relationships with customers and with Branch Managers, Sales Personnel, Region Team Members, NSC support personnel, and other Customer Financial Services team members. The position operates under the direction of the Customer Financial Services Director and/or Manager.

Requirements

Bachelor’s degree in Business Administration or Finance, or equivalent experience, preferred.
Two years of experience in Commercial Credit and Collections.
Basic knowledge of effective collection practices, collection laws, and construction liens and bonds.
Good communication skills.
Knowledge of Windows, Excel, Access, and Outlook.
Effective negotiation skills.

Nice To Haves

Bachelor’s degree in Business Administration or Finance.

Responsibilities

Assume direct collection responsibility for a collection zone averaging approximately 3,000 accounts, with exposure in excess of $30 million.
Recommend suspension of credit privileges to Branch Managers and, at discretion, elevate disagreements to the Customer Financial Services Manager.
Ensure necessary steps are taken to preserve lien and bond rights where necessary.
Execute lien waivers or approve their execution by a Branch Manager, using discretion.
Assist in resolving customer disputes affecting payment and, where appropriate, contact Inspyre Solutions to open a file.
Notify A/R Associates and Branch Managers of payment misapplication issues and ensure timely resolution.
Elevate complex collection situations in excess of $50,000 to the Customer Financial Services Manager, using discretion.
Recommend placing accounts with third-party agencies or attorneys.
Report the status of the assigned portfolio to the Customer Financial Services Director or Manager and Branch Manager.
Negotiate payment arrangements with distressed debtors with approval from the Branch and Customer Financial Services Director or Manager.
Assist Branch Managers in developing effective action plans to maintain accounts receivable aging at a satisfactory level and condition.
Perform other similar duties as assigned.

Benefits

Health insurance, eligible after 60 days, with low out-of-pocket costs.
Dental insurance, eligible after 60 days.
Vision insurance, eligible after 60 days.
401(k) with generous company match, eligible after 60 days and immediately vested.
Employer-paid employee assistance program.
Employer-paid short-term and long-term disability insurance.
Employer-paid life insurance.
Flexible spending.
Paid vacation.
Paid sick days.
Paid holidays.