Custom Framer- Personal Designer

Michaels • New Lenox, IL

10d • Onsite

About The Position

The Custom Framer builds customer relationships by creating memorable custom framing solutions for customers’ art, while also helping customers find products in the store. The role supports sales and production results, completes framing orders with a high degree of quality and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.

The position follows company policies, standards, and procedures; provides friendly and respectful customer service; supports store operations including replenishment, truck unloading, stocking, cash handling, and omnichannel processes; and assists with shrink and safety programs. Work takes place in a public retail store and a frame shop. Hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Build customer relationships and create custom framing solutions using the company’s Elevated ABC approach.
• Help customers shop, locate products, and find solutions.
• Deliver sales and production results.
• Complete framing orders accurately, with a high degree of quality, and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
• Follow Standard Operating Procedures, company programs, policies, and standards, including applicable legal requirements.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, maintain a positive attitude in difficult situations, and model the organization’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and budget expectations.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, subject to position and eligibility.
• Employee Assistance Program, subject to position and eligibility.
• Medical, dental, and vision coverage, subject to position and eligibility.
• Telemedicine services, subject to position and eligibility.
• Flexible spending accounts, subject to position and eligibility.
• Commuter benefits, subject to position and eligibility.
• Tuition assistance, subject to position and eligibility.
• Adoption assistance, subject to position and eligibility.
• Voluntary insurance options, subject to position and eligibility.
• Employee discounts and access to partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed