Custom Framer- Personal Designer

Michaels Stores•New Lenox, IL
•$15 - $18•Onsite

About The Position

The Custom Framer builds customer relationships and creates memorable custom framing solutions for customers’ art. The role also helps customers shop and locate products while maintaining a safe, clean, and clutter-free store environment. The position involves completing framing orders to a high standard and on time, delivering sales and production results, and supporting store operations and customer service. Work takes place in a public retail store; the frame shop includes a glass cutter and heat press. Hours may include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and stand for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards, including applicable legal requirements.
  • Build customer relationships and create custom framing solutions using Elevated ABC Deliver; achieve sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers shop and locate products, and provide solutions.
  • Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and partner discount programs.
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