Custodial Account Manager (Management)

HES Facilities•Atlanta, GA

About The Position

HES Facilities is seeking an Account Manager to support accounts specializing in custodial services for educational institutions. The role provides operational support across areas that may include custodial services, grounds-keeping, and event management. It involves close contact with customers, on-site Directors, and employees, with the goal of building long-term successful customer relationships that contribute to strong financial results for HES Facilities. Travel is required, with willingness to travel up to 50%.

Requirements

Progressive operations management experience in the custodial contracting industry.
Experience managing multi-site and multi-state facilities and custodial operations.
Strong organizational skills.
Good computer literacy.
Basic mechanical knowledge.
Excellent oral and written communication skills.
Working knowledge of profit and loss statements and budgets.
Willingness to travel up to 50%.
High school diploma or equivalent.
Driver’s license.

Nice To Haves

College degree preferred.
Previous experience in a higher education setting preferred.

Responsibilities

Represent HES Facilities’ values and philosophy and implement and maintain programs that support corporate mission and goals.
Coordinate key personnel and technical and operational processes to support internal and external customer satisfaction.
Enhance operations and contribute to financial success.
Train, develop, motivate, and invest in team members.
Communicate effectively with a wide range of internal and external customers.
Delegate, direct, and follow up to support success in complex situations.