Custodial Manager

SBM Management Services•Glendale, KY

About The Position

The Custodial Manager coordinates and directs operations to meet the company’s contractual responsibilities. This includes planning, supervision, budgeting, vendor and supply coordination, customer relations, and other managerial duties. The manager oversees custodial service delivery, employee performance and safety, supplies and equipment, regulatory compliance, and communication with customers, employees, contractors, and upper management. The role may require driving to work locations, customer sites, or company facilities. The position is scheduled Monday through Friday, 6:00 p.m. to 2:30 a.m., with a listed salary of $62,000–$65,000. SBM offers comprehensive benefit packages; details are available on the company’s careers website. SBM Management Services, LP and its affiliates state that they are equal opportunity workplaces.

Requirements

Bachelor’s degree in Business Management or a related field and 3–5 years of experience, or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily and safely.
May be required to have a valid driver’s license.
Ability to lift and/or move up to 35 pounds.
Ability to drive to various work locations, customer sites, or company facilities may be necessary.

Responsibilities

Ensure assigned areas are cleaned correctly and meet customer standards.
Maintain a daily work schedule to ensure adequate service and prepare personnel schedules and routes.
Assist personnel so tasks are completed in a timely manner.
Inspect and evaluate the condition of establishments for safety, quality, service, and program compliance.
Audit and maintain inventory of supplies and equipment.
Investigate customer service requests, identify their causes and the type of malfunction, and address them with a manager.
Implement and communicate organizational policies and goals to personnel.
Inspect facilities and evaluate the use of space and facilities.
Assist with plans, budgets, and schedule modifications, including cost estimates and bid sheets.
Coordinate program specifications and requirements for proposals and contracts.
Collect data for estimates, labor hours, and expenses.
Maintain contact with contractors to support the contract process.
Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA requirements.
Communicate consistently with customers, upper management, and employees.
Assist with human resources concerns and issues.
Interview, hire, plan, assign, and direct employees’ work; conduct performance evaluations; and reward or discipline employees.
Ensure team members work in accordance with SBM policies and procedures and are properly trained on job tasks and safety requirements.
Maintain a safe work environment and monitor proper use of personal protective equipment and supplies.
Promote operational excellence through training, coaching, discipline, and encouragement.
Address complaints and resolve problems.
Recommend corrective action for areas needing improvement.
Track employee attendance and report hours worked to payroll.
Direct supervisory management engaged in facilities program support.
Correct at-risk behavior and report it to the supervisor immediately.