CSS Analyst I, GBS Employee Experience

Corning•Town of Erwin, NY

9d•$63,000 - $86,625

About The Position

This role delivers CSS brand, communications, and employee-experience initiatives in support of strategies, priorities, and standards established by CSS leadership and key partners. The Analyst translates direction into organized plans, coordinated campaigns, and high-quality materials that strengthen the CSS brand and employee experience for the growing Global Business Services (GBS) center. Working with CSS leadership, the CSS Strategic Engagement group, and cross-functional stakeholders, the successful candidate takes direction, clarifies expectations, independently drives work forward, and adapts execution as priorities evolve. The position offers insights and recommendations while operating within leadership’s strategic direction. Travel requirements are 0–10%. This position does not support immigration sponsorship.

Requirements

Marketing and internal communications experience, including brand and employee engagement ownership; shared services or GBS environment preferred.
Demonstrated experience leading employee experience, employer branding, or culture initiatives in a growing, multicultural organization.
Proficiency in English, with strong written and verbal communication, listening, interpretation, and composition skills.
Ability to take direction, convert goals into clear action plans, and independently manage assigned work to completion while seeking alignment and guidance at appropriate points.
Collaborative approach and ability to build effective working relationships; confidence to raise questions and recommend practical improvements.
Strong problem-solving skills and sound judgment; ability to bring structure to ambiguous assignments and escalate decisions outside the role’s scope.
Proficient in PowerPoint, Word, and Adobe Creative Suite; familiarity with digital channel and engagement analytics.

Responsibilities

Delivers CSS digital-channel activities and maintains BlueLine and intranet content, calendars, governance, performance tracking, and improvement actions.
Creates, updates, and applies CSS brand and communications materials—including messaging, presentations, templates, and style-guide resources—consistent with established direction and standards.
Coordinates with CSS teams and regional GBS leadership to ensure timely, high-quality, and consistent brand and communications application.
Executes employee-experience and engagement initiatives with the CSS Strategic Engagement group, including onboarding, recognition campaigns, center events, and survey and action-tracking support.
Implements approved employer-branding activities supporting the GBS center’s position as a talent destination locally and across Corning.
Develops and delivers marketing and go-to-market materials that communicate CSS service offerings and value propositions.
Translates leadership priorities into work plans, timelines, deliverables, and status updates; manages assigned work through completion and escalates risks or decisions as needed.
Coordinates with Corporate, Finance, and HR Communications to execute approved CSS narratives and materials in key forums.
Uses feedback, data, and stakeholder input to refine deliverables and recommend execution improvements within the established framework.

Benefits

Company-wide bonuses and long-term incentives.
100% company-paid pension benefit with fixed contributions.
Matching contributions to a 401(k) savings plan; total company contributions to retirement accounts can reach between 7% and 12% of pay, depending on age and years of service.
Medical insurance.
Dental insurance.
Vision insurance.
Paid parental leave.
Family building support.
Fitness benefits.
Company-paid life insurance.
Disability benefits.
Disease management programs.
Paid time off.
Employee Assistance Program (EAP).
Recognition program.