Employee Experience Coordinator

Austal USA•Mobile, AL

About The Position

The Employee Experience Coordinator helps ensure a welcoming, positive orientation and onboarding experience for new employees and contractors. The role coordinates with departments, manages documentation, and supports new employees so they feel a sense of belonging and are prepared to succeed. It executes weekly new hire orientation and supports the onboarding program throughout employees’ first year, while also contributing to employee engagement events. The coordinator facilitates orientation logistics and sessions, prepares and updates materials, completes required new hire paperwork, and maintains accurate employee records. The role monitors onboarding activities such as 30/60/90-day check-ins and engagement opportunities, reports on new-hire progress and program effectiveness, and escalates employee concerns and feedback to appropriate management. It also supports event planning and participates in on-site events. The position provides direction and support to employees regarding Austal’s orientation and onboarding programs, exercises a moderate degree of latitude and creativity, and relies on experience and judgment to plan and accomplish goals. Candidates must be at least 18 years old, able to provide proof of US Person Status, and willing to undergo drug screening and a background check. The posting also lists restrictions on certain felony convictions. Austal states its commitment to equal employment opportunity at all levels and across employment actions.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Leadership, Training, Education, or a related field, or an equivalent combination of education and experience.
0–2 years of progressive experience in Human Resources, organizational development, education, training, recruiting, compliance, or employee relations, or equivalent education and experience.
Highly organized self-starter with excellent organizational and time-management skills.
Demonstrated public-speaking and presentation experience with large groups.
Excellent leadership, interpersonal, communication, and writing skills, with the ability to build relationships at all organizational levels.
Extremely high attention to detail.
Track record of delivering results through successful program implementation in a client-facing, change-management, or consulting role.
Relationship-building skills with employees, internal and external partners, and diverse groups.
Experience collaborating with management across organizational levels, including analyzing information, identifying needs, developing action plans, identifying deliverables, and presenting recommendations or results.
Strong ethics and ability to maintain confidentiality.
Proficiency with Microsoft Office, with strong Excel and PowerPoint experience.
Ability to coordinate multiple projects concurrently and independently with minimal supervision.
Must be at least 18 years old at the time of application and able to provide proof of US Person Status.
Must be willing to submit to a drug screen and background check.
Must meet the stated restrictions concerning felony convictions.

Nice To Haves

Demonstrated experience with orientation and onboarding programs.
Knowledge of and experience with Workday HCM and Learning module.

Responsibilities

Facilitate all aspects of weekly new hire orientation for employees and contractors, including logistics, room reservation and setup, scheduling, welcome materials, presenting and training, and timely completion of I-9 and other required new hire paperwork.
Collaborate with Talent Acquisition, Compensation and Benefits, Technical Training, and other business leaders to facilitate orientation sessions.
Identify needed updates to orientation materials and presentations and update them or coordinate their revision.
Propose improvements to orientation and onboarding programs and assist with developing new or modified onboarding programs.
Assist with facilitating and monitoring onboarding activities, including 30/60/90-day check-ins, new-hire engagement opportunities, and the Austal Allies program.
Collaborate with business functions to execute the onboarding program.
Create and maintain accurate employee records.
Coordinate with the Manager of Employee Experience and other management representatives to celebrate new employees’ wins and elevate concerns, challenges, and feedback as appropriate.
Report on new-hire progress and onboarding-program effectiveness.
Stay informed about orientation and onboarding best practices and trends.
Support employee engagement event planning, provide input on logistics, setup, and amenities, and participate in on-site events by setting up, greeting participants, and helping ensure smooth execution.