Employee Experience Coordinator

Within•San Francisco, CA

3d•$70,000 - $90,000•Onsite

About The Position

The Employee Experience Coordinator owns the day-to-day operations of Within's San Francisco headquarters and helps create a welcoming, smoothly functioning workplace. This hands-on, in-office role greets visitors, candidates, and new hires; coordinates office services and vendors; maintains supplies and facilities; and keeps workplace procedures and emergency readiness up to date. The coordinator also maintains accurate employee records in Rippling, supports routine People team administration, and helps organize employee engagement events.

Requirements

1 to 2 years of experience in employee experience, workplace or office coordination, facilities, or administration.
Strong organizational skills and ability to track multiple details without overlooking them.
A service-oriented approach and enjoyment of making others' workdays easier.
Comfort managing vendors and completing work independently.
Strong attention to detail and a proactive approach to anticipating and resolving issues.
Problem-solving ability and willingness to think through fixes, not just report problems.
Clear, friendly communication in person and in writing.
Comfort learning new tools and incorporating AI into everyday workflows.

Responsibilities

Greet visitors, candidates, and new hires, and manage the building visitor portal.
Prepare badges, desks, and access for new hires before their first day.
Serve as the primary contact for workplace vendors and coordinate catering for weekly and biweekly team meetings.
Source and order everyday office supplies from value-conscious vendors.
Maintain coffee and kitchen operations.
Handle mail and shipping daily.
Act as the main liaison with building property management, janitorial vendors, and facilities vendors.
Monitor office operations, resolve day-to-day issues, and coordinate vendor assistance when needed.
Maintain documentation such as vendor contacts, ordering schedules, facilities procedures, and opening and closing checklists.
Serve as floor warden; maintain current evacuation plans, stocked emergency kits, and broader emergency readiness.
Maintain accurate employee records in Rippling, including new-hire setup, reporting-line and department changes, and offboarding data hygiene.
Support the People team with routine HR administration and paperwork.
Help plan and run employee engagement events, including happy hours and company breakfasts.