Critical Environments Operator IV

CyrusOne•Sterling, VA

6d•Onsite

About The Position

CyrusOne is a global enterprise data center colocation provider focused on increasing the availability and efficiency of customers’ mission-critical applications and safeguarding their data. Under the direction of the Sr. Facility Manager, the Critical Environments Operator IV works as a member of an Operations & Maintenance team delivering services in a 24/7/365 environment. The position carries out maintenance and operations in data center and other assigned facilities while maintaining constant awareness of critical-load reliability.

Requirements

Journeyman-level skills in electrical, mechanical, and HVAC/R disciplines, acquired through an associate’s degree, an electrical or HVAC/R training program, or technical facility maintenance work supporting data center operations.
7 to 10 years of experience working in Tier 2, Tier 3, or Tier 4 data centers, or in operations and maintenance and/or building engineering roles.
Familiarity with work-order control procedures and computerized maintenance management systems.
Experience with subcontractor and vendor contract management.
Experience managing key performance indicators provided by an Assistant or Chief Engineer.
Experience with capacity planning and reporting.
Ability to use hand tools and test equipment and knowledge of maintenance shop practices, with journeyman-level experience with electrical and mechanical equipment and systems.
Ability to respond to equipment alarms, troubleshoot systems through equipment and system graphical user interfaces, and understand system operations sufficiently to stabilize systems while specialized OEM technicians are called to the site.
Ability to use personal computers, particularly Microsoft Word and Excel.
Strong verbal and written communication skills.
Good problem-solving and decision-making skills.
Strong PC skills, including word processing and spreadsheets.
Ability to learn quickly and independently develop new product skills.
Ability to manage multiple projects and shifting workloads in a fast-paced environment.
Willingness to adjust hours as business needs require, including working extended onsite hours during emergencies such as hurricanes.
Availability for a rotating shift schedule that may include days, nights, weekends, holidays, and overtime; participation in an on-call rotation and availability to respond to emergencies and critical facility events.
Ability to meet the physical demands of standing for extended periods, lifting up to 50 pounds, climbing ladders, frequent bending, and working in mechanical and electrical equipment spaces.

Responsibilities

Complete assigned tasks in the Data Center Operations & Maintenance program and in any assigned non-data-center spaces.
Understand and follow the building operations rules for buildings under the role’s care.
Use the Computerized Maintenance Management System (CMMS) to track maintenance work, labor hours, preventive maintenance work orders, and reactive work tickets, and teach others to use it.
Use SOPs, MOPs, EOPs, and MMRs as appropriate for site operations and maintenance.
Coordinate contractors and vendors to ensure maintenance and project work is completed effectively and safely.
Respond to building-system alarms, prioritizing preservation of the critical load, minimizing equipment or system damage, and participating in root-cause analysis to prevent similar incidents.
Make operational modifications to equipment and systems, including critical switching, lockout/tagout, and safe-work-area setup, to support specialty subcontractors while minimizing worker risk and protecting the critical load.
Ensure high standards of workmanship.
Stay aware of and comply with company, government, and client policies, procedures, and regulations.
Be available for 24/7/365 work and emergency corrective maintenance or response activities.
Comply with corporate and EHS requirements and programs.