Critical Environments Operator I

CyrusOne•Chandler, AZ

About The Position

CyrusOne is a global enterprise data center colocation provider focused on increasing the availability and efficiency of customers’ mission-critical business applications and safeguarding their data. Under the direction of the Sr Facility Manager, the Critical Environments Operator I works as part of an Operations & Maintenance organization providing a variety of services in a 24/7/365 data center environment. The role is responsible for completing assigned tasks in the operation of the data center and any assigned non-data-center spaces, following building operating rules and company, government, client, and EHS policies and procedures. The operator coordinates with contractors and vendors to support safe and effective maintenance and project work, works with safety, security, and clients, and reports potential problem areas to management. The position also includes related services such as janitorial tasks, inventory management, and other internal departmental duties. On-the-job and specialized training are provided. The operator may evaluate equipment or suggest scopes of work for outside contractors and is expected to ensure high standards of workmanship. The work takes place in a fast-paced environment, with some stress possible. The role requires availability for after-hours work and the ability to lift 50 pounds.

Requirements

0–2 years of experience in operations and maintenance roles or customer service experience.
Ability to use personal computers.
Ability to lift 50 pounds.
Availability for after-hours work needs.
Verbal and written communication and comprehension skills.
Ability to organize, prioritize, and expedite projects from conception to closure.
Ability to identify equipment malfunctions and deviations in performance or control.
Ability to interface effectively with managers and more experienced technicians, and to work independently when necessary.
Ability to make sound decisions using available information, experience, training, and understanding.
Ability to use diagnostic equipment and established methodologies to diagnose problems.
Ability to contribute to team success and participate in group activities, preventive maintenance, and projects.

Responsibilities

Complete assigned tasks in data center operations and in any assigned non-data-center spaces.
Know and follow the building operating rules for the buildings under the operator’s care, as provided by the Sr Facility Manager.
Perform related services, including janitorial tasks, inventory management, and internal departmental tasks as required.
Carry out other duties assigned and directed by the Sr Facility Manager.
Coordinate with contractors and vendors as needed to support safe and effective maintenance and project work.
Work with safety, security, and clients, and report potential problem areas to management as applicable.
Receive on-the-job and other specialized training in areas of specialization.
Provide equipment evaluations or suggestions for contractor scopes of work as needed.
Perform duties to ensure high standards of workmanship.
Comply with company, government, client, Corporation, and EHS policies, procedures, regulations, requirements, and programs.