Critical Environments Operator I

CyrusOne Management Services•Chandler, AZ

About The Position

CyrusOne is a global enterprise data center colocation provider focused on increasing the availability and efficiency of customers’ mission-critical business applications and safeguarding their data in highly secure data centers. Under the direction of the Sr Facility Manager, the Critical Environments Operator I works as a team member in an Operations & Maintenance organization delivering a variety of services in a 24/7/365 data center environment. The role is responsible for completing assigned operations tasks in the data center and any assigned non-data-center spaces, while following applicable building operating rules, company policies, government regulations, client requirements, and environmental, health, and safety programs. The position supports safe, effective maintenance and project work through coordination with contractors and vendors, collaboration with safety, security, and clients, and reporting potential problem areas to management. The operator receives on-the-job and specialized training, evaluates equipment or recommends contractor work scopes as needed, and helps ensure high standards of workmanship. Other tasks may include janitorial services, inventory management, internal departmental work, and duties assigned by the Sr Facility Manager.

Requirements

0–2 years of experience in operations and maintenance roles or customer service experience.
Ability to use personal computers.
Ability to communicate verbally and in writing and comprehend information.
Ability to organize, prioritize, and expedite projects from conception to closure.
Ability to identify equipment malfunctions and deviations in performance and control.
Ability to work effectively with managers and more experienced technicians, and independently when necessary.
Ability to make appropriate decisions using available information, experience, training, and understanding.
Ability to use diagnostic equipment and established methodologies to diagnose problems.
Ability to participate actively in team activities, preventive maintenance, and projects, and promote team success.
Must be able to lift 50 pounds.
Must be available for after-hours work needs.

Responsibilities

Complete assigned operations tasks in the data center and any assigned non-data-center spaces.
Know and follow building operating rules provided by the Sr Facility Manager.
Perform related services such as janitorial tasks, inventory management, and internal departmental tasks as required.
Fulfill other duties as assigned and directed by the Sr Facility Manager.
Coordinate with contractors and vendors as needed to support the effective and safe completion of maintenance and project work.
Work with safety, security, and clients, and report potential problem areas to management as applicable.
Receive on-the-job training and specialized training in areas of specialization.
Provide equipment evaluations or suggestions for contractor scopes of work as needed.
Perform duties to ensure high standards of workmanship.
Comply with company, government, client, Corporation, and EHS policies, procedures, regulations, requirements, and programs.