Critical Environments Operator I

CyrusOne•Sterling, VA

About The Position

The Critical Environments Operator I works as a member of an Operations & Maintenance team providing services in a 24/7/365 data center environment. Under the direction of the Sr Facility Manager, the role supports operations in the data center and any assigned non-data-center spaces, and performs related duties to help ensure safe, effective operations and high standards of workmanship. The position receives on-the-job and specialized training. U.S. citizenship may be required for government contract or security clearance reasons.

Requirements

  • 0–2 years of experience in operations and maintenance roles or customer service.
  • Must be able to use personal computers.
  • Verbal and written communication and comprehension skills.
  • Ability to organize, prioritize, and expedite projects from conception to closure.
  • Ability to identify equipment malfunctions and deviations in performance and control.
  • Ability to interface effectively with managers and experienced technicians and work independently when necessary.
  • Ability to make sound decisions based on available information.
  • Ability to use diagnostic equipment and known methodologies to diagnose problems.
  • Ability to work cooperatively and contribute to team outcomes.
  • Ability to meet the position’s physical demands, including extended standing, lifting up to 50 pounds, frequent bending, and climbing ladders.

Responsibilities

  • Complete assigned tasks in data center operations and any assigned non-data-center spaces.
  • Know and follow building operations rules for the buildings under the operator’s care.
  • Perform related services such as janitorial tasks, inventory management, and internal departmental tasks as required.
  • Fulfill other duties assigned and directed by the Sr Facility Manager.
  • Coordinate with contractors and vendors as needed to accomplish maintenance and project work safely and effectively.
  • Work with safety, security, and clients, and report potential problem areas to management as applicable.
  • Receive on-the-job and specialized training in areas of specialization.
  • Provide equipment evaluations or suggestions for contractor scopes of work as needed.
  • Perform duties to ensure high standards of workmanship.
  • Know and comply with company, government, and client policies, procedures, and regulations, and with corporate and EHS requirements and programs.
  • Proactively work to improve safety.
  • Organize, prioritize, and expedite projects from conception through closure.
  • Identify equipment malfunctions and deviations in equipment performance and control.
  • Work effectively with managers and experienced technicians, and independently when necessary.
  • Make sound decisions using available information, experience, training, and understanding.
  • Use diagnostic equipment and established methodologies to diagnose problems.
  • Promote teamwork and participate in group activities, preventive maintenance, and projects.

Benefits

  • Health, dental, and vision insurance plans
  • Life and disability insurance
  • Access to mental health resources and an employee assistance program
  • Performance bonus
  • 401(k) retirement plan with company match
  • Paid time off and holidays
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