Critical Environments Operator I

CyrusOne Management Services•Carrollton, TX

About The Position

CyrusOne is a global enterprise data center colocation provider focused on the availability and efficiency of customers’ mission-critical applications and the security of their data. Under the direction of the Senior Facility Manager, the Critical Environments Operator I works as part of an Operations & Maintenance team providing services in a 24/7/365 data center environment. The role supports operations in the data center and any assigned non-data-center spaces, follows building operating rules and company, government, client, and environmental health and safety requirements, and may receive on-the-job and specialized training. The position may involve a fast-paced environment, occasional stress, and after-hours work needs.

Requirements

0–2 years of experience in operations and maintenance roles or customer service experience.
Ability to use personal computers.
Ability to lift 50 pounds.
Availability for after-hours work needs.
Ability to organize, prioritize, and expedite projects from conception to closure.
Verbal and written communication skills and comprehension.
Ability to identify equipment malfunctions and performance deviations.
Ability to work effectively with managers and experienced technicians and independently when necessary.
Ability to make sound decisions using available information and relevant experience, training, and understanding.
Ability to use diagnostic equipment and established methodologies to diagnose problems.
Ability to participate effectively in teamwork and group activities.

Responsibilities

Complete assigned tasks in the operations of the data center and any assigned non-data-center spaces.
Know and follow building operations rules for buildings under the role’s care, as provided by the Senior Facility Manager.
Perform related services such as janitorial tasks, inventory management, and internal departmental tasks.
Carry out other duties as assigned and directed by the Senior Facility Manager.
Coordinate with contractors and vendors as needed to support safe and effective maintenance and project work.
Work with safety, security, and clients, and report potential problem areas to management as applicable.
Provide equipment evaluations or suggestions for contractor scopes of work as needed.
Perform duties to ensure high standards of workmanship.
Comply with company, government, client, corporate, and environmental health and safety policies, procedures, regulations, requirements, and programs.
Participate in team activities, preventive maintenance, and projects, supporting team success.
Use diagnostic equipment and established methods to identify equipment problems and performance deviations.