Critical Environments Operator I

CyrusOne Management Services•Sterling, VA

11d

About The Position

CyrusOne is a global enterprise data center colocation provider focused on the availability and efficiency of customers’ mission-critical applications and the security of their data. Under the direction of the Sr Facility Manager, the Critical Environments Operator I works as part of an Operations & Maintenance organization providing services in a 24/7/365 data center environment. The role supports operations in the data center and any assigned non-data-center spaces, follows building operating rules, and helps ensure maintenance and project work is performed safely and to high standards. The position receives on-the-job and specialized training. It requires 12-hour shifts, on-call responsibilities for emergencies and critical issues, and a schedule that includes nights, weekends, and holidays. Shift hours may change with business needs.

Requirements

0–2 years of experience in operations and maintenance roles or customer service experience.
Ability to use personal computers.
Verbal and written communication and comprehension skills.
Ability to organize, prioritize, and expedite projects from conception to closure.
Ability to identify equipment malfunctions and performance deviations and support their resolution.
Ability to work effectively with managers and more experienced technicians, and independently when necessary.
Ability to make sound decisions using available information, experience, training, and understanding.
Ability to use diagnostic equipment and established methodologies to diagnose problems.
Ability to participate actively in team activities, preventive maintenance, and projects, and work toward the best group outcome.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work 12-hour shifts and be on call for emergencies and critical issues, including nights, weekends, and holidays.
Ability to stand for extended periods, lift up to 50 pounds, and frequently bend and climb ladders.

Responsibilities

Complete assigned tasks related to operations of the data center and any assigned non-data-center spaces.
Understand and follow building operations rules for the buildings under the operator’s care.
Perform related services, including janitorial tasks, inventory management, and internal departmental tasks as required.
Fulfill other duties assigned and directed by the Sr Facility Manager.
Coordinate with contractors and vendors as needed to support safe and effective maintenance and project work.
Work with safety, security, and clients, and report potential problem areas to management as applicable.
Receive on-the-job training and other specialized training in areas of specialization.
Provide equipment evaluations or suggestions for contractor scopes of work as needed.
Perform duties to ensure high standards of workmanship.
Comply with company, government, client, Corporation, and EHS policies, procedures, regulations, requirements, and programs.