Crisis Outreach Professional (DCR)

Comprehensive Healthcare•Yakima, WA

About The Position

Crisis Outreach Professionals are part of Comprehensive Healthcare’s 24-hour Acute Care team, providing intervention and support to people experiencing a mental health or substance use crisis. They receive requests for crisis services and respond in the community to assess safety, determine the level of treatment needed, and arrange hospital placement, detox services, or outpatient treatment as appropriate. The role aims to stabilize crises in the least restrictive setting possible while protecting the individual and the community. Professionals coordinate closely with emergency responders, law enforcement, Comprehensive Healthcare staff, and other community partners. The position combines collaborative and independent work, varied daily activities, and creative problem-solving. The schedule is full-time with a rotating schedule.

Requirements

Master’s degree in social work, counseling, or a related field.
Must be eligible for designation as a Designated Crisis Responder.
Must be eligible for a Washington State Department of Health credential designating Mental Health Professional status.
Valid driver’s license, vehicle liability insurance, and a safe driving record.
Complete a post-offer, pre-employment drug screen and background check.

Nice To Haves

Two years of prior experience providing behavioral health treatment is preferred.
Washington LICSW or LMHC credential (associated with an additional hiring bonus).

Responsibilities

Receive crisis-service calls from individuals, law enforcement, medical facilities, and service providers.
Respond in the community to assess individuals for safety and gather information.
Determine the least restrictive environment for crisis resolution and stabilization.
Arrange voluntary or involuntary hospitalization or detox placements when necessary.
Communicate with Comprehensive Healthcare treatment teams about clients who have had crisis contact.
Participate in safety planning.
Complete extensive clinical and legal documentation for each call taken during the workday.

Benefits

Hiring bonus of $5,000 with a two-year commitment, plus an additional $2,500 for a Washington LICSW or LMHC.
Healthcare coverage for the employee and qualified family members.
Generous vacation, paid holiday, and sick leave policies.
Employee Assistance Program services.
Agency-funded retirement plan with contributions equal to 5% of compensation.
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
Agency-funded life and disability insurance program.
Tuition reimbursement for approved, current education.
Employer-funded student loan repayment assistance.
Training and development, including regular training, support, supervision, consultation, and clinical supervision toward licensure if applicable.
Career opportunities across a wide range of settings, with room for mobility and promotion.