Crisis Outreach Professional (DCR)

Comprehensive Healthcare•Yakima, WA

About The Position

Crisis Outreach Professionals are members of Comprehensive Healthcare’s 24-hour Acute Care team, providing intervention and support to people experiencing mental health or substance use crises. They take calls requesting crisis services and travel into the community to assess safety, determine the level of treatment needed to stabilize the situation, and arrange hospital placement or outpatient treatment as appropriate. The role aims to resolve crises in the least restrictive setting possible while ensuring the safety of the individual and the community. The position involves coordinating care with emergency responders, law enforcement, Comprehensive Healthcare staff, and other community partners. It offers work that is both collaborative and independent, with varied workdays and opportunities to use creativity in problem-solving. The schedule is rotating and full time.

Requirements

Master’s degree in social work, counseling, or a related field.
Must be eligible for designation as a Designated Crisis Responder.
Must be eligible for a Department of Health credential designating Mental Health Professional status.
Valid driver’s license, vehicle liability insurance, and a safe driving record.
Complete a post-offer, pre-employment drug screen and background check.

Nice To Haves

Two years of prior experience providing behavioral health treatment is preferred.
LICSW or LMHC in Washington qualifies for an additional $2,500 hiring bonus, alongside the stated bonus terms.

Responsibilities

Receive crisis-service calls from individuals, law enforcement, medical facilities, and service providers.
Respond in the community to assess individuals for safety and gather information.
Determine the least restrictive environment for crisis resolution and stabilization.
Arrange voluntary or involuntary hospitalization or detox placements when necessary.
Communicate with Comprehensive treatment teams about clients who have had crisis contact.
Participate in safety planning.
Complete clinical and legal documentation for each call taken during the workday.
Coordinate care with emergency responders, law enforcement, Comprehensive staff, and other community partners.

Benefits

Hiring bonus of $5,000 with a two-year commitment, plus an additional $2,500 for LICSW or LMHC in Washington; the description also advertises up to $7,500 for full-time new hires.
Competitive salaries within the communities and industry.
Healthcare coverage for the employee and qualified family members.
Vacation, paid holidays, and sick leave.
Employee Assistance Program services.
Agency-funded retirement plan with contributions equal to 5% of compensation.
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
Agency-funded life and disability insurance program.
Tuition reimbursement for approved, current education.
Employer-funded student loan repayment assistance.
Training, support, supervision, and consultation in evidence-based services and programs.
Clinical supervision toward licensure, if applicable.
Career opportunities with room for mobility and promotion.