Crisis Outreach Professional (DCR)
About The Position
Crisis Outreach Professionals are part of Comprehensive Healthcare’s 24-hour Acute Care team, providing intervention and support to individuals experiencing mental health or substance use crises. They take calls requesting crisis services and travel into the community to assess individuals, determine the level of treatment needed to stabilize the situation, and arrange hospital placements or outpatient treatment as appropriate. The goal is to stabilize crises in the least restrictive setting possible while ensuring the safety of the individual and the community. The role involves close coordination with emergency responders, law enforcement, Comprehensive Healthcare staff, and other community partners. It offers a combination of collaborative and independent work, varied workdays, and opportunities to use creativity in resolving problems. The position is based at the Yakima Main Center in Yakima, Washington, and follows a rotating full-time schedule with various shifts.
Requirements
- Master’s degree in social work, counseling, or a related field.
- Must be eligible for designation as a Designated Crisis Responder.
- Must be eligible for a Department of Health credential designating Mental Health Professional status.
- Valid driver’s license, vehicle liability insurance, and a safe driving record.
- Complete a post-offer, pre-employment drug screen and background check.
Nice To Haves
- Two years of prior experience providing behavioral health treatment is preferred.
- A Washington LICSW or LMHC credential qualifies for an additional $2,500 hiring bonus, subject to the stated bonus terms.
Responsibilities
- Receive crisis-service calls from individuals, law enforcement, medical facilities, and service providers.
- Respond in the community to assess individuals for safety and gather information.
- Determine the least restrictive environment for crisis resolution and stabilization.
- Arrange voluntary and involuntary hospitalization or detox placements when necessary.
- Communicate with Comprehensive treatment teams about clients who have had crisis contact.
- Participate in safety planning.
- Complete extensive clinical and legal documentation for each call taken during the workday.
- Coordinate care with emergency responders, law enforcement, Comprehensive staff, and other community partners.
Benefits
- Up to $7,500 hiring bonus for full-time new hires, subject to stated commitment and credential terms.
- Training and development opportunities, including regular training, support, supervision, and consultation in evidence-based services and programs.
- Clinical supervision toward licensure, if applicable.
- Career opportunities across a wide range of settings, with room for mobility and promotion.
- Healthcare coverage for employees and qualified family members.
- Vacation, paid holidays, and sick leave.
- Employee Assistance Program services.
- Agency-funded retirement plan with contributions equal to 5% of compensation.
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
- Agency-funded life and disability insurance program.
- Tuition reimbursement for approved, current education.
- Employer-funded student loan repayment assistance.
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What This Job Offers
Job Type
Full-time
