Crisis Outreach Professional (DCR)
About The Position
Crisis Outreach Professionals are part of Comprehensive Healthcare’s 24-hour Acute Care team, providing intervention and support to people experiencing mental health or substance use crises. They take requests for crisis services, travel into the community to assess safety and determine the level of treatment needed, and arrange hospital placements or outpatient treatment as appropriate. The goal is to stabilize crises in the least restrictive setting possible while protecting the individual and the community. The role involves coordinating care with emergency responders, law enforcement, Comprehensive staff, and other community partners. It offers a mix of collaborative and independent work, varied workdays, and opportunities to use creativity in problem-solving. This is a full-time position at the Yakima Main Center in Yakima, Washington, with a rotating schedule and various shifts. The listed salary range is $41.79–$62.69 per hour. A hiring bonus of up to $7,500 is available for full-time new hires, subject to the stated conditions.
Requirements
- Master’s degree in social work, counseling, or a related field.
- Must be eligible for designation as a Designated Crisis Responder.
- Must be eligible for a Washington State Department of Health credential designating Mental Health Professional status.
- Valid driver’s license, vehicle liability insurance, and a safe driving record.
- Complete a post-offer, pre-employment drug screen and background check.
Nice To Haves
- Two years of prior experience providing behavioral health treatment is preferred.
- LICSW or LMHC in Washington qualifies for an additional $2,500 hiring bonus, subject to the stated conditions.
Responsibilities
- Receive crisis-service calls from individuals, law enforcement, medical facilities, and service providers.
- Respond in the community to assess individuals for safety and gather information.
- Determine the least restrictive environment for crisis resolution and stabilization.
- Arrange voluntary or involuntary hospitalization or detox placements when necessary.
- Communicate with Comprehensive treatment teams about clients who have had crisis contact.
- Participate in safety planning.
- Complete extensive clinical and legal documentation for each call taken during the workday.
- Coordinate care with emergency responders, law enforcement, Comprehensive staff, and other community partners.
Benefits
- Hiring bonus of $5,000 with a two-year commitment, plus an additional $2,500 for LICSW or LMHC in Washington.
- Healthcare coverage for employees and qualified family members.
- Vacation, paid holidays, and sick leave.
- Employee Assistance Program services.
- Agency-funded retirement plan with contributions equal to 5% of compensation.
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
- Agency-funded life and disability insurance program.
- Tuition reimbursement for approved, current education.
- Employer-funded student loan repayment assistance.
- Training, development, regular training opportunities, support, supervision, and consultation.
- Clinical supervision toward licensure, if applicable.
- Career opportunities with room for mobility and promotion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
