Crisis Interventionist | 30 hours per week | Behavioral Health Assessment Team

Great River Health•West Burlington, IA

About The Position

The Crisis Interventionist provides direct support to people experiencing varying degrees of mental illness and related issues. The role uses intervention strategies for rapid stabilization, de-escalation, and therapeutic mediation. It conducts thorough, accurate, clinically sound triage and comprehensive psychosocial mental health screenings for qualifying patients presenting to the health system, including through telemedicine, and gathers collateral information from family members and other providers to assess immediate needs. The Crisis Interventionist coordinates care, identifies and addresses gaps in services, makes recommendations, provides brief intervention counseling, uses psychiatric and medical resources efficiently, and facilitates safe, appropriate discharge planning. As a member of the Behavioral Health Assessment Team, the employee attends affiliated staff meetings and in-services. The schedule is 30 hours per week, 6:00 a.m. to 4:30 p.m., including every other weekend.

Requirements

A bachelor’s degree in Arts/Sciences (BA/BS), Social Work, or a similar field is required; a comparable master’s degree is preferred.
Knowledge of human behavior and performance, individual differences, learning and motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
Knowledge of diagnosis, treatment, and rehabilitation principles and procedures for physical and mental dysfunctions, and of counseling and guidance.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Knowledge of customer and personal service principles, including needs assessment, service quality standards, and customer satisfaction evaluation.
Knowledge of English-language structure and content, including word meanings and spelling, composition, and grammar.
Active listening skills, including understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
Ability to recognize and understand others’ reactions.
Ability to communicate professionally, effectively, and calmly.
A service-oriented approach and willingness to look for ways to help people.
Ability to understand written work-related material and write narrative accounts.
Ability to understand spoken information and communicate information verbally so others understand.
Ability to apply general rules to specific problems and recognize when something is wrong or likely to go wrong.
MOAB training and certification within one year of hire.

Nice To Haves

A master’s degree in Arts/Sciences (MA/MS), Social Work, or a similar degree from an accredited program.
Four to six years of experience in mental health or social work settings with a bachelor’s degree.

Responsibilities

Stabilize patients experiencing crises.
Assist with de-escalation of agitated patients.
Implement intervention techniques for individuals.
Advocate for clients or patients to resolve crises.
Collaborate with other professionals to evaluate patients’ medical or physical conditions and assess their needs.
Refer patients, clients, or families to community resources that support recovery and provide access to services such as financial assistance, legal aid, housing, job placement, or education.
Provide accurate, professional psychosocial screenings in a timely manner, using quality interviewing, diagnostic, and report-writing skills.
Communicate with the Treatment Team to determine disposition for patients presenting in the Emergency Department or other Medical Center departments.
Document clear and concise progress notes and screenings in accordance with procedures and documentation standards.
Coordinate timely and efficient patient disposition, working with patients, families, nursing staff, and attending physicians, and using knowledge of referral and placement processes and available community resources.
Attend affiliated Behavioral Health Assessment Team staff meetings and in-services.
Complete MOAB training and certification within one year of hire, with training required at the first available opportunity.

Benefits

Competitive base pay.
Matching retirement programs.
Health, dental, and vision plans.
Health Savings and Flexible Spending Accounts.
Employee discounts, including car rental and cell-phone plans.
Employer-paid long-term disability, life, and AD&D insurance.
Paid time off (PTO).
Education Assistance Program.
Employee Assistance Program.
Employee Referral Bonus Program.
Discounted cafeteria meals.
Paid parental leave.
Employee Service Recognition program.
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity.