Ice Technician (Temporary) - 30 Hours Per Week

Bentley University•Waltham, MA

17h•Onsite

About The Position

The Ice Technician participates in day-to-day ice operations and serves as a building representative and supervisor on duty for events as scheduled by Arena Management. The role maintains ice quality to NHL and NCAA Division I standards through routine and scheduled maintenance of the ice surface, rink equipment, and building inventory. The technician maintains the ice surface and rink systems, performs daily, weekly, and monthly maintenance on ice resurfacer equipment, and keeps the Zamboni log current. The role checks in with equipment operators to ensure required logs and forms are completed, oversees vendors during ice installation, assists with building up the ice, and installs dasher graphics supplied by management. During rentals, the technician is the supervisor on duty and primary contact for users and student employees, contacting custodial or emergency services through University Police when needed. For events, the technician verifies building setups, assists with client-requested minor changes and arena conversions, and may supervise students and other arena staff when the arena manager is absent. For hockey games, the technician prepares and confirms game-day materials, oversees safe ice-equipment operation, coordinates carpet layouts for game-day initiatives, serves as a contact for facilities technicians, and assists with glass replacement when needed. This is a temporary position scheduled for approximately 30 hours per week, including Friday-through-Sunday shifts, weekday nights, all varsity games, and other large-scale weekend events. The schedule is allocated among building supervisors. The hourly rate is $28.00–$30.00 for hours worked during the approved assignment period.

Responsibilities

Perform daily maintenance of the ice surface, including resurfacing, edging, and chopping.
Clean, inspect, and maintain rink systems and equipment, including dasher boards, kickplates, benches, doors, arena glass, and protective netting.
Bring major repairs beyond general maintenance to arena management's attention by email as soon as possible.
Perform daily, weekly, and monthly maintenance of ice resurfacer equipment, including circle checks, tank flushing, battery charging and watering, fluid checks, tire-pressure checks, blade changes, ice measurements, machine washing and waxing, greasing, and inspections.
Review and maintain the Zamboni log, and check that equipment operators complete required logs and forms.
Oversee vendors during ice installation and assist with building up the ice.
Install dasher graphics provided by management.
Act as supervisor on duty during ice rentals and serve as the primary contact for users and student employees.
Contact custodial or emergency services as needed through University Police.
Verify event building setups and assist with client changes involving chairs, tables, minor setups, or furniture relocation.
Participate in arena conversions, glass in-and-out, and event setups.
Supervise students and other arena staff when the arena manager is absent.
Prepare and confirm hockey game-day materials, including shovels, nets, drills, barrels, water bottles, and marsh peg-related equipment.
Oversee safe operation of ice equipment.
Coordinate carpet layouts for game-day initiatives such as anthem singers and recognitions.
Serve as a contact point for facilities technicians and assist with glass replacement when damaged.