Universal Banker (30-35 hours per week)

Sunflower Bank NA•Santa Fe, NM

4d•Onsite

About The Position

Sunflower Bank, N.A. is hiring a Universal Banker for its Santa Fe Cerrillos branch. This role combines teller, personal banking, and customer service responsibilities, providing retail banking products and services to customers. The Universal Banker processes transactions and customer requests while developing business opportunities with current and potential customers. The position is described as full-time and works 30–35 hours per week. Customer service and cash-handling experience are required; banking experience is preferred but not required, as training is provided. Pay depends on knowledge, skills, abilities, experience, and location.

Requirements

Customer service experience is required.
Cash-handling experience is required.
Be dedicated to providing exceptional customer service.
Be detail-oriented and possess good computer skills.
A high school diploma or equivalent is preferred; an equivalent combination of education and experience may meet qualifications.

Nice To Haves

Banking experience is preferred but not required; training will be provided.

Responsibilities

Perform full-service banking, with a primary focus on service and sales to new and existing customers within the branch.
Perform teller duties, including processing cash transactions, opening or updating accounts, and providing information about products and services.
Address customer needs and support a positive customer experience by phone and during branch visits.
Meet or exceed sales and referral goals, as well as individual and branch targets.
Provide customers with information about promotions, contests, and new account options.