Universal Banker (30-35 hours per week)
About The Position
Sunflower Bank, N.A. is hiring a Universal Banker for its Santa Fe Cerrillos branch. The role combines teller duties, personal banking, and customer service to provide retail banking products and services. The Universal Banker processes customer transactions and requests while developing business opportunities with current and prospective customers. The position is full-time and works 30–35 hours per week. Banking experience is a plus but is not required; training is provided. Pay depends on knowledge, skills, abilities, experience, and location. The role requires providing attentive service to customers in person and by phone, supporting account needs, and helping customers learn about the bank’s products and services. The physical demands include extended periods sitting or standing, using hands to operate computers or other equipment, reaching, and regular walking. Occasional bending, stooping, kneeling, or climbing may be required, as well as lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Essential job functions must be performed with or without reasonable accommodation.
Requirements
- Customer service experience is required.
- Cash handling experience is required.
- Good computer skills.
- Attention to detail and dedication to providing exceptional customer service.
- High school diploma or equivalent is preferred; an equivalent combination of education and experience may meet qualifications.
Nice To Haves
- Banking experience is a plus, but is not required; training will be provided.
Responsibilities
- Perform full-service banking, with a primary focus on service and sales to new and existing customers within the branch.
- Perform teller duties, including cash transactions, opening or updating accounts, and providing information about other products and services.
- Address customer needs by phone and during branch visits to maximize the customer experience.
- Meet or exceed sales and referral goals and individual and branch targets.
- Inform customers about promotions, contests, and new account options.
Benefits
- 401(k) plan with 6% match
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Tuition reimbursement
- Fitness reimbursement
- Paid time off
- Volunteer leave
- Paid holidays
- Incentive pay
- Additional associate perks and incentives
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
