Behavioral Health Navigator / BH-Crisis Assessment Center
About The Position
The Behavioral Health Navigator serves as a contributing member of the Behavioral Health team, providing screening and helping develop disposition plans for patients presenting with a health crisis. The role helps behavioral health patients connect with resources to manage mental health crises as they arise, improve overall health, and potentially avoid hospital encounters. The navigator also supports discharge care and connects patients with community resources and supports, including individuals with complex circumstances. The position provides brief interventions and psychoeducation to support patient wellness and recovery, collaborates with case managers and other service providers, assists in developing individualized therapy goals and objectives, and supports clinical integration across services. It includes serving as the primary contact for payors on utilization review and management issues, participating in clinical huddles, maintaining a patient-first approach, and ensuring documentation compliance. The scheduled days are Monday, Friday, and Saturday, from 9:00 AM to 7:30 PM.
Requirements
- Bachelor’s degree from an accredited college or university in Social Work or a related field.
- Basic Life Support certification through the American Heart Association upon hire.
- Safety-Care Specialist certification within 60 days.
Nice To Haves
- Experience working in a clinic or hospital setting.
Responsibilities
- Provide brief interventions and psychoeducation to support patient wellness and recovery.
- Collaborate with therapy clients’ assigned case managers and other service providers within and outside the facility.
- Assist in developing measurable, individualized therapy goals and objectives.
- Serve as the primary contact for payors regarding utilization review and management issues.
- Support clinical integration needs of other clinical services and collaborate with medical director leadership.
- Maintain a patient-first philosophy and engage in service recovery when necessary.
- Participate in clinical huddles with medical and behavioral health providers to review the day’s appointment schedule and determine which patients need visits.
- Ensure documentation compliance requirements are consistently met.
- Assist with patient screening and disposition planning for health crises.
- Help patients connect with resources and support discharge care and connections to community resources.
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What This Job Offers
Job Type
Part-time
