Behavioral Health Technician / BH Crisis Assessment - PT Nights

Children's Hospital & Medical Center•Omaha, NE

About The Position

Provides care for patients’ comfort, safety, and personal needs while advocating for their needs and rights. Uses empathic active listening, engagement, and support, provides case management, and helps maintain a recovery-oriented environment throughout the unit. Also supports indirect unit needs related to supplies and equipment. The position connects with new participants, including those who are incarcerated or hospitalized, to gather referral information and identify needed solutions. It teaches recovery and life skills, fosters connectedness, responds calmly to emergency situations, completes clinical documentation, and develops community resources for education, information, and referrals. The role also communicates with team members about care plans, assists with patient needs and activities of daily living, uses de-escalation techniques, and helps with linen changes and restocking.

Requirements

  • High school diploma or GED.
  • Healthcare student or comparable work experience in a healthcare environment.
  • Basic Life Support certification from the American Heart Association upon hire.
  • Safety-Care Specialist certification within 60 days.

Nice To Haves

  • Excellent communication and behavioral management skills that promote safety.
  • Basic computer skills.
  • Ability to problem solve.
  • Ability to document according to regulatory guidelines.
  • Effective communication skills.

Responsibilities

  • Connect with new participants on site or while they are incarcerated or hospitalized to obtain referral information and identify necessary solutions.
  • Teach recovery and life skills using recovery tools.
  • Cultivate connectedness in participants’ lives, including to themselves, others, their environment, and meaning and purpose.
  • Assess emergency situations, notify a supervisor of actual or potential challenges, exercise judgment under stress, and respond calmly and quickly.
  • Complete clinical documentation as required.
  • Develop and maintain community resources for education, information, and referrals appropriate to participants’ needs.
  • Understand and follow the organization’s compliance standards, including its Code of Conduct and Conflict of Interest Policies.
  • Perform other related duties as assigned.
  • Communicate with other team members about care plans as an active team member.
  • Assist nurses with accompanying patients to the restroom when needed.
  • Proactively use de-escalation techniques to prevent harm.
  • Assist with linen changes and room or unit restocking.
  • Assist with activities of daily living (ADLs).
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