Crisis Interventionist | 30 hours per week | Behavioral Health Assessment Team

Southeast Iowa Regional Medical Center•West Burlington, IA

About The Position

The Crisis Interventionist provides direct support to people experiencing mental illness and related issues, using intervention strategies to support rapid stabilization, de-escalation, and therapeutic mediation. The role conducts thorough, accurate, clinically sound triage and psychosocial mental health screenings for qualifying patients presenting to the Health System, including through telemedicine. The Crisis Interventionist gathers collateral information from family members and other providers, coordinates care, identifies service gaps, makes recommendations, conducts brief intervention counseling, and supports appropriate use of psychiatric and medical resources and safe discharge planning. As a member of the Behavioral Health Assessment Team, the Crisis Interventionist attends affiliated staff meetings and in-services. The position is scheduled for 30 hours per week, from 6:00 a.m. to 4:30 p.m., including every other weekend. The minimum hiring wage is $26.89 per hour.

Requirements

A master’s degree in Arts/Sciences (MA/MS), Social Work, or a similar field from an accredited program is listed as a qualification.
A bachelor’s degree in Arts/Sciences (BA/BS), Social Work, or a similar field is also considered a required qualification in the posting.
Four to six years of experience in mental health or social work settings with a bachelor’s degree is preferred.
MOAB training and certification within one year of hire; training is required at the first available opportunity.
Knowledge of human behavior and performance, individual differences, learning, motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
Knowledge of principles, methods, and procedures for diagnosis, treatment, rehabilitation, counseling, and guidance related to physical and mental dysfunctions.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their histories and origins.
Knowledge of customer and personal service principles, including needs assessment, service quality standards, and customer satisfaction evaluation.
Knowledge of English language structure, vocabulary, spelling, composition, and grammar.
Ability to listen attentively, understand others’ points, ask appropriate questions, and recognize others’ reactions.
Ability to communicate professionally, effectively, and calmly, both verbally and in writing, including writing narrative accounts.
Ability to understand work-related written materials and spoken information.
Ability to apply general rules to specific problems and recognize when something is wrong or likely to go wrong.
Ability to actively look for ways to help people.

Nice To Haves

Four to six years of experience in mental health or social work settings with a bachelor’s degree.

Responsibilities

Stabilize patients in crisis and assist with de-escalation of agitated patients.
Implement intervention techniques and advocate for clients or patients to resolve crises.
Collaborate with other professionals to evaluate patients’ medical or physical conditions and assess their needs.
Refer patients, clients, or families to community resources that support recovery and access to services such as financial assistance, legal aid, housing, job placement, or education.
Conduct accurate, professional, timely psychosocial screenings and comprehensive mental health assessments, including by telemedicine.
Gather collateral information from family members, providers, and other sources to assess immediate needs.
Coordinate care, identify service gaps, and make appropriate recommendations.
Conduct brief intervention counseling sessions.
Use psychiatric and medical resources efficiently and facilitate safe, appropriate discharge planning.
Communicate with the Treatment Team to determine disposition for patients presenting to the Emergency Department or other Medical Center departments.
Document clear and concise progress notes and screenings in accordance with procedures and documentation standards.
Coordinate in a timely and efficient manner to support patient disposition, working closely with patients, families, nursing staff, and attending physicians.
Attend Behavioral Health Assessment Team staff meetings and in-services.
Use knowledge of referral and placement processes and available community resources.

Benefits

Competitive base pay
Matching retirement programs
Health, dental, and vision plans
Health Savings and Flexible Spending Accounts
Employee discounts, including car rental and cell-phone plans
Employer-paid long-term disability, life, and AD&D insurance
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity