Crisis Counselor (Remote Contractor Work, United States) - Private
About The Position
Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and we’ve helped hundreds of districts avoid tragedies and save lives. Gaggle is in the process of building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.
Requirements
- Experience in crisis intervention, crisis counseling, or a crisis help line strongly preferred; equivalent experience in mental health support, social services, or victim advocacy also considered
- Background in de-escalation techniques, mental health support, or social work
- Experience in counseling, coaching, or peer support roles
- Skilled at empathetic listening, rapport-building through text-based chat, and providing compassionate support during mental, emotional, or relational crises
- Proficient with computer and web-based applications in a professional setting
- Respectful of differing opinions and perspectives
- Comfortable adapting to change and evolving processes
- Able to work independently; prior experience as an independent contractor preferred
- Reliable high-speed internet access required (satellite internet not accepted)
- Access to a computer, Chromebook, or laptop required (tablets and phones not accepted)
- Strong general technology skills
- Willingness to work flexible shifts supporting a 24/7 crisis line; multiple shift options available, with scheduling built around your availability
- Criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check
Nice To Haves
- Experience with Slack or similar business chat platforms a plus
- Comfortable working in a fast-paced, evolving start-up environment with ongoing process improvements
Responsibilities
- Supporting students in crisis situations.
- Making a positive impact on the lives of K-12 students.
Benefits
- Flexibility to work within the constraints of your own schedule
- 100% remote work
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
