State Compliance Associate — Remote (United States)

FullHR, Inc•Miami, FL

1d•$60,000 - $80,000•Remote

About The Position

Think of our product as mission control for state compliance. Clients store their corporate information, track where they have a state nexus, submit requests (registrations, closures, amendments), get reminded of due dates, and review every piece of state correspondence — email and snail mail — in one interface. Our AI helps flag anomalies and translate the occasional scary-looking state notice into plain English. But the product alone doesn't make this work — our Compliance Associates do. You're the expert layer that turns "organized software" into "zero-stress compliance." Clients get a single point of contact instead of a folder of scattered emails and spreadsheets, and the result, from where they sit, is that it just works. This is a hybrid role, and deliberately so: half state compliance execution, half account management. On the compliance side, your work breaks down into four clear buckets — state registrations, annual reports, state closures, and resolving state notices. On the relationship side, you're the primary point of contact for a dedicated portfolio of clients, guiding them through anything state-compliance-related. To be clear: this isn't an HR generalist or general business-ops role. It's a dedicated, specialized state compliance position — a great fit for someone from an HR, compliance, or payroll background who also genuinely likes working directly with people and wants room to grow.

Requirements

Experience with payroll tax and/or entity compliance across U.S. state agencies
Comfort owning a dedicated book of clients — you know that fast, accurate work and clear communication directly drive retention
Strong organizational and written/verbal communication skills
Ability to work independently and prioritize across multiple clients and deadlines
An eye for detail — a misplaced comma bothers you
Adaptability and a bias toward figuring out solutions rather than waiting for them
A love of process — you enjoy making repetitive work simpler and airtight
Comfort with a tech-forward workflow: Slack internally, Pylon for client email, and the AbstractOps platform for all client data, requests, and deadlines

Nice To Haves

Familiarity with how different state agencies operate — Secretary of State, Department of Labor, Department of Revenue, and municipalities in particular
Hands-on registration experience across a wide range of states and agency types
An interest in using software to automate parts of the work — it's only getting easier to do

Responsibilities

Process new state registrations with the Secretary of State, Department of Revenue, Department of Labor, and municipalities
Manage ongoing compliance — annual report filings, franchise tax filings, account closures, and address updates
Triage and resolve state notices — review each one as it arrives, determine the right course of action, and close it out in our product
Be the key contact for a dedicated book of clients as their dedicated compliance account manager: advise on state notices, run Quarterly Business Reviews, and meet with them as needed
Collaborate with a small, hands-on team — we back each other up whenever someone needs help
Document as you go — capture changes with state agencies and new processes so the team (and the product) keeps getting better